Apartment Leasing Agent

OBJECTIVE
Leasing Professional/Marketing/Property Manager
PROFESSIONAL PROFILE
Dynamic, enthusiastic and well organized office professional with experience in residential property sales both student and single/multi-family living. Proven ability to establish trust with diverse individuals including prospects, tenants, lenders and staff. Developed skills in communication both verbal and written. Speaks with confidence and clarity. Keen insight into clients perspectives, goals and targets audiences. Generate leads through extensive phone contact and emails which has lead to the closing of numerous sales by determining prospects interests and needs. Highly motivated, dependable and committed to a job with professional excellence with the drive to excel.
PROFESSIONAL EXPERIENCE
Administrative Support:
Experienced in a variety of environments with expertise in organization and attention to detail. Well developed communication skills and experience in handling multiline phones while balancing the demands of office responsibilities. Efficient, reliable and professional.

Customer Service:
Excellent talent in reading the customer, gleaning information and providing solutions. Thoroughly enjoys working with the customer-a definite people person, with professional appearance and proficiency in greeting customers and making them feel comfortable. Outstanding trouble shooting skills with successful solutions while maintaining company guidelines.

Teamwork/Motivation:
Work well in a team atmosphere or independent. Resourceful team player who is willing to do whatever is necessary to complete goals and meet deadlines. Polished and professional, yet warming and accommodating recognized go-to person for a range of issues and concerns.
STRENTHS
*Customer Service *Tenant Relations
*Sales Techniques *Strong follow-through
*Organize Skills *Fast Learner
*Excel under pressure *Leadership and motivation
*Training Skills *Event planning and coordination


EXERIENCE HISTORY

University Village Apartments
Leasing Professional/Marketing
A ••••• unit (••••• room) student property that offers individual leases and roommate matching. Responsibilities consist of: Create traffic and give private viewings, tenant relations, property/tenant maintenance, follow up on maintenance requests, audit ready files and data entry.

Computer skills needed: Internet navigation and email, property data entry, credit report software and Word.

Highlights of Accomplishments:
-met a weekly quota of ten deposits
-was able to keep property pre-leased for the next school year
- Average sales closing of •••••%

Sealy Reality Properties
Leasing Professional/Marketing
A ••••• unit single/multi family property which offers combined leases.
Responsibilities consist of: give private viewings, tenant relations, property/tenant maintenance, as well as grounds. Walk through for make readies, over see ••••• show units, make appointments with lenders, set up appointments with business owners and keep contact for marketing reasons, over see and coordinate marketing events.

Computer Skills needed: Internet navigation and email, property data entry, credit report software, Word.

Highlights of Accomplishments:
-helped property raise the occupancy from •••••% to •••••% in slow leasing season.
-received 5 Sealy star plaques (leaser or the month)

Training and Certifications:
-hands on training with top marketer within the company
-certificates from Grace Hill training course.

The Gumbo Pot
Restaurant Manager
Responsibilities consist of: Head of all employees and made sure that all shift duties were met. Handled all/any customer issues, run shift reports and cashed out servers at the end of shifts. Responsible for money in restaurant petty cash and pay outs. Made weekly orders and hired new employees. Also made decisions for number of employees on clock and when to close.