RESUME
Country of Citizenship: United States of America
Veterans Preference: None
Contact Previous/Present Supervisors: Yes
Experience:
Upholstery Tech July ••••• December •••••
Salisbury Auto Trim Pay •••••% Commission
Salisbury, MD ••••• hrs. per week
Supervisor: Randy Hollins, (•••••)•••••
Utilized MS. Office suite of software to produce a presentation package to solicit business. Package included, companys mission, products, list of services and basic price list. Personally visited and presented to local dealerships the organizations mission, products and services.
Knowledge of and compliance with shop safety procedures based on OSHA regulations. Includes but not limited to: enforcing area closure of the shop from customers and general public; use of safety equipment while performing specific tasks utilizing hazardous materials; cleanliness of work space; meeting fire safety standards. This included informing customers of the regulations and safety concerns explaining why the general public is not authorized in the shop area. Respectfully requested individuals from the public to leave the restricted areas
Knowledge of and compliance with EPA regulations for disposal of hazardous materials which also includes recording the volume and categories of hazardous waste
Interacted with customers on a constant basis to include answering phones, scheduling appointments, providing estimates for various type of services, informing customer of products and services available, answering numerous questions on services to be provided and questions on finished products and services
Occasionally collected payment for services rendered
Constantly performed strenuous physical work in hot and humid conditions in summer and cold conditions in winter. The shop facilities were not air conditioned
Disassemble entire interior of autos for various types of repairs
Break down seats, total replacement of material, foam repairs
Remove and install interior carpets: jute padding, and sound deadener
Remove and install new headliners: repair headliner boards, and material
Remove, replace and install new convertible tops: webbing, glass, tops and frames
Remove, replace and install boat carpets and interior trim pieces
Paint hardware, dye upholstery and carpets
Measure various materials (wood, medal, wiring, cloth, vinyl, leather) for car interior repairs and replacement
Sew various components being replaced within the interior of the autos and boats
Create templates for custom applications for seats, package trays, carpets, headliners, door panels, kick panels, A , B, & C Pillar trim, trunks, consoles, dashboards, vinyl tops
Install custom heat warmers, lights, speaker and stereo systems, air ducts for AC and heat units, window motors, regulators, window trim, weather stripping, front and back glass moldings
Installed custom window tinting
Upholstery Tech Feb. ••••• May •••••
Pro Stitch Pay $••••• Hr., Plus Commission
Wilmington, NC ••••• hrs. per week
Supervisor: Betty Sanders, (•••••) •••••
High volume shop with tight deadlines and high level of stress
Numerous jobs entailed work off-site which required specific equipment. Performed traffic control in parking areas and main entrances of facilities to allow for passage and movement of the equipment to the required job-site where the work was to be performed.
Knowledge of and compliance with shop safety procedures to remain in compliance with OSHA regulations. Includes but not limited to: enforcing area closure of the shop from customers and general public; use of safety equipment while performing specific tasks utilizing hazardous materials; swept and performed other maintenance tasks to clean work area; and meeting fire safety standards. This included informing customers of the regulations and safety concerns explaining why the general public is not authorized in the shop area. Respectfully requested individuals from the public leave the restricted areas.
Knowledge of and compliance with EPA regulations for disposal of hazardous materials which also includes recording the volume and categories of hazardous waste
Work consisted of constant strenuous physical activity in extreme heat and humidity during the extended summer months of the south and cold conditions in the winter. The shop facilities were not air conditioned
Paint hardware, dye upholstery and carpets
Measure various materials (wood, metal, wiring, cloth, vinyl, leather) for car interior repairs and replacement
Sew various components being replaced within the Interior of the autos and boats
Create templates for custom applications for seats, package trays, carpets, headliners, door panels, kick panels, A , B, & C Pillar trim, trunks, consoles, dashboards, vinyl tops
Install custom heat warmers, lights, speaker and stereo systems, air ducts for AC and heat units, window motors, regulators, window trim, weather stripping, front and back glass moldings
Break down seats, total replacement of material, foam repairs
Remove and install interior carpets: jute padding, sound deadener
Remove and install new headliners: repair headliner board and, material
Remove, replace and install new convertible tops: webbing, glass, top, frames
Remove, replace and install boat carpets and interior trim pieces
Tack weld seat frames, spring units
General cleaning of the facility to include but not limited to: sweeping, dusting, taking out the garbage, cleaning and shutting down equipment, placing materials and supplies in proper storage containers
Painters Assistant Aug. ••••• Dec. •••••
Jeff Gordon Chevrolet Pay Commission
Wilmington, NC •••••+ Hrs. per week
Supervisor: Jimmy, Contact info. unknown
Account for all parts for a job based on items listed on the work orders,
Jam in all new parts
Mix paint/ materials to prep and apply pigments, base, clear, pearl and primer
Prep Cars for paint, sanding, scuffing, blocking, priming, guide coat, taping off, cleaning, plastic or spray soap, clean it to remove dust out of jams and seams
Knowledge of and compliance with shop safety procedures to remain in compliance with OSHA regulations. Includes but not limited to: enforcing area closure of the shop from customers and general public; use of safety equipment while performing specific tasks utilizing hazardous materials; swept and performed other maintenance tasks to clean work area; meeting fire safety standards. This included informing customers of the regulations and safety concerns explaining why the general public is not authorized in the shop area. Respectfully requested individuals from the public leave the restricted areas.
Knowledge of and compliance with EPA regulations for disposal of hazardous materials which also includes recording the volume and categories of hazardous waste
Painters Assistant Apr. ••••• July •••••
Anthonys Auto Craft Pay $••••• hr.
San Rafael, CA •••••+ Hrs. per week
Supervisor: Todd, (•••••) •••••
Prep Cars for paint, sanding, scuffing, blocking, priming, guide coat, taping off, cleaning, plastic or spray soap, clean it to remove dust out of jams and seams
Cut in new parts
Mix paint/ materials to prep and apply pigments, base, clear, pearl and primer,
Consistently met deadlines for assigned tasks
Knowledge of and compliance with EPA regulations for disposal of hazardous materials which also includes recording the volume and categories of hazardous waste
Knowledge of and compliance with shop safety procedures to remain in compliance with OSHA regulations. Includes but not limited to: enforcing area closure of the shop from customers and general public; use of safety equipment while performing specific tasks utilizing hazardous materials; swept and performed other maintenance tasks to clean work area; meeting fire safety standards. This included informing customers of the regulations and safety concerns explaining why the general public is not authorized in the shop area. Respectfully requested individuals from the public leave the restricted areas.
Hardwood Floor Installer Apr ••••• Mar •••••
RC Lees Carpet One Pay - Commission
Fredericksburg, VA •••••+ Hrs. per week
Supervisor: Larry Goshway, (•••••) •••••
Performed customer service by explaining the installation process, clarify work to be performed to repair any structural damage prior to installation, address any questions or concerns after the installation was completed. Contend with inpatient customers
Validate the amount and type of materials corresponded to the supplies identified on the work order, validated all necessary equipment was present and loaded
Signoff on the amount and type of materials loaded on the truck for a job
Measured, cut, nailed and glued products and trim as part of the installation process for Hardwood and Laminate flooring
Quality Control Jan ••••• Apr •••••
Manhiem Auto Auction Pay $••••• Hr.
Fredericksburg, VA •••••+ Hrs. per week
Supervisor: Mike Hill, (•••••) •••••
Evaluated vehicles and repairs, based on evaluation determined the section of the facility the vehicle needed to be sent to finalize the preparation for presentation at auction.
Repaired minor problems to include but not limited to: overspray, runs, compounds, over masked or under masked, reinstall minor items that were missing such as antennas or mirrors
Solely responsible for the final signoff on all vehicles that had been repaired prior to releasing for auction
Assisted in the delivery of vehicles to dealers
Sales Associate Jan ••••• Jan •••••
Pacific Sunwear Pay $••••• Hr.
Spotsylvania, VA # •••••+ Hrs. per week
Supervisor: Christina Revera, (•••••) •••••
Provided current and accurate information to customers concerning store policies, new products, and current and upcoming store sales. Communication with customers extended beyond information pertaining to the business. Growing up in the area, I provided accurate and current information on events, and activities in the local geographical area as well as identified historical landmarks, and interesting facts to stimulate customers interest
Independently provided customer service with professionalism and tact. Providing customer service in the retail business is challenging year round, but intensifies during the holiday season. Consistently demonstrated courtesy and tact with contentious customers. Demonstrated skill to be empathic has disarmed hostile communication leaving the customer less irritated providing the opportunity for a diplomatic resolution
Assisted customers with locating specific items and answered variety of questions concerning the products offered
High volume business, calculated customers selections utilizing a computerized cash register, collected cash, and processed credit card purchases, accurately calculated customers change, prepared and issued customer receipts for payments received
Assembled store displays for new products
Received orders from vendors, replenished stock of various merchandise
Performed light maintenance of facilities, run the vacuum, empty garbage, clean windows
•••••
Associate Aug •••••May •••••
WaWa Pay $••••• Hr.
Fredericksburg, VA ••••• + Hrs. per week
Supervisor: Bobby J. Davis, contact information unknown
High volume store, calculated customers selections utilizing a computerized cash register, collected cash, and processed credit card purchases, accurately calculated customers change, prepared and issued customer receipts for payments received
Independently provided customer service with professionalism and tact. Consistently demonstrated courtesy and tack with contentious customers. Demonstrated skill to be empathic has disarmed hostile communication leaving the customer less irritated providing the opportunity for a diplomatic resolution
Experience accounting for monies in cash drawer prior to starting and after ending each work shift. Validated monies and credit card receipts matched the computer generated receipt report from the electronic cash register. Signed off on a receipt report as verification that all cash/credit purchases were accounted for. Standard procedure required a specified amount of money be left in the cash drawer for the next associate to utilize. Secured the money together with receipt report and placed in secure deposit box in the office in the store.
During work shift all large bills and $••••• bills (authorized to maintain a certain number of $••••• in cash drawer) were scanned and maintained in a separate electronic safe underneath the cash register. The procedure is followed for security purposes. It minimizes the actual amount of cash maintained in the drawer
Deli: Prepare customers order, keep goods in rotation, prep food
Stock Coolers
Maintain Gas Pumps, cleanliness and working order
Education:
Wor Wic Community College Sept, ••••• to present
Salisbury, MD
Associate in General Studies
Wyotech Graduated: Mar •••••
Blairsville, PA
Diploma
Collision/refinishing and upholstery technology program
••••• hrs in lab and theory
ICAR Platinum eligible
Wyotech Graduated: Dec •••••
Blairsville, PA
Associate in Specialized Technology Degree
Collision/Refinishing Technology with Applied Service Management
o Applied Service Management incorporated the business management of the industry to include in part:
&#•••••; Accounting, financial statements, balance sheets
&#•••••; Business proposals
&#•••••; Shop plans to include layout, and equipment, utilizing word, excel, access
1,••••• hrs through lab, theory, and practical application projects
Colonial Forge High School Graduated: June •••••
Stafford, VA
Diploma
General high school curriculum
Activities FBLA, DECA, Soccer, Basketball, Microsoft Office suite of software
Military:
United States Army Feb ••••• May •••••
Fort Sill, OK
Basic Training: Medical Discharge
Volunteer Work:
Martial Arts Academy ••••• - •••••
Fredericksburg, VA
Assistant Teacher
Helped teach younger students techniques, and discipline
Physical training conducted with pads for safety
Salvation Army and Community Center •••••
Fredericksburg, VA
Collected donations
Sorted clothes, toys, furniture, etc.
Blairsville Community Center••••••••••
Blairsville, PA
Cleaned exercise equipment, kept gym clean, retrieve balls, Frisbees and other recreational equipment left on the grounds from customers.
Special Skills
Proficient in the Microsoft Word and Excel.
o Create and maintain MS Excel databases on personal monthly budgets, and personal contact address and phone number information
o Create and maintain documents in MS. Word including, but not limited to: resume, Packages with formal letters and presentations to solicit business for companies I have worked for, formal business letters,
Utilize electronic mail for communications with business and personal contacts
Utilize computer for various items, from business to personal. Including researching items on the Internet, writing papers for school, Math homework
Utilize personal Blackberry for telephone and email communications
Hobbies
Snowboarding
Surfing
Frequent local parks and historical landmarks
Driving on public beaches in North Carolina, Florida and Maryland for six years
Play the guitar
Camping
References:
Linda Hennabury•••••Fredericksburg, VA
Homemaker•••••(•••••)•••••
Debbie Davis•••••Fredericksburg, VA
Realtor•••••(•••••)•••••
Larry Goshway•••••Fredericksburg, VA
Director of Production at RCLEE Carpet One•••••(•••••)•••••