Objective To work for an establishment that will allow me to maximize my personal
strengths in communication, honesty, loyalty and integrity while working
as an exceptionally willing and successful team worker performing at a
high energy level.
Experience Medical Assistant/Customer Service
•••••/•••••Present The Detroit Institute for Children Detroit, MI
&#•••••; Schedule all appointments/Obtain patients charts for prescriptions.
&#•••••; Wrote letters and memos that commanded attention and achieved results.
&#•••••; Accurately obtain vital signs from patients.
&#•••••; Supervise and train medical assistant externs.
Podiatrist Assistant/Office Manager
•••••/•••••/••••• Park Medical Plaza Detroit, MI
&#•••••; Performed x-rays, obtained vital signs, verified patients insurance.
&#•••••; Handled situations with poise, understanding and tact.
&#•••••; Light billing, ordered all office supplies, handled multiple projects.
•••••/•••••/••••• Trail Clinic Detroit, MI
&#•••••; Answered multi-line telephone system, prepped patients for doctor exams.
&#•••••; Scheduled all appointments, handled cash flow, filing, performed lab work.
&#•••••; Ordered office/medical supplies, in charge of incoming/outgoing mail.
•••••/•••••/••••• School Center Building Detroit, MI
&#•••••; Sent out telephone bills for all the Detroit Public Schools
&#•••••; Answered multi-line telephone system and routed calls.
&#•••••; Filed, typed reports
Education •••••/•••••/••••• Mary Grove College Detroit, MI
&#•••••; Phlebotomy Program-Graduate Certificate Awarded
&#•••••; Awarded for Perfect Attendance
Relevant Skills Work well with children, who have chronic illnesses and their parents, Able to diffuse escalated situations, Exemplary customer service skills, Occupational Specialist for ACCSC a technical school accrediting agency, Phlebotomy, Injections, X-rays, Possess a sense of urgency and tact when working with patients and co-workers
References Available Upon Request