Associate Manager

Objective: To obtain a challenging position utilizing my education, experience, and personal skills to the benefit of the organization and myself.


Education: University of Phoenix (online campus) Phoenix, AZ
Master of Arts in Organizational Management
Degree Expected: June •••••
Current G.P.A. •••••/•••••

Robert Morris College••••• Springfield, IL
Oct. ••••• to Feb. •••••
G.P.A. •••••/•••••
Bachelor of Business Administration
Computer Network Specialist Concentration
*Member Alpha Beta Gamma National Honor Society
*Member Sigma Beta Delta International Honor Society
*Deans List
*Anheuser-Busch Scholarship Recipient
*RMC Alumni Board Member

Business Certifications: *Microsoft Sales Professional
*Citrix Sales Professional
*Cisco Sales Professional for Small to Medium Business
*Proxim Wireless Sales Professional

Work Experience:

Striglos Companies••••• Decatur, IL
Sales Consultant••••• Aug ••••• to Dec •••••

Responsibilities include maintenance, proper troubleshooting techniques of clients personal computers and laptops; correct installation and functioning of new hardware, software, utilities, operation systems, and all connected peripherals; following all necessary safety procedures; connection of personal computers to the Internet; identification of virus systems and solutions; liaison with technical support and major vendors (Compaq, Dell, IBM, Hewlett Packard, Sharp, Oki-data, Lexmark, and others); marketed and sold diverse high-technological business solutions; developed
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and maintained partnerships with existing and new clients; researched new areas of business growth such as wireless technologies; design and configure of local area networks; sizing of network servers, hubs and switches; resolution of software licensing requirements for clients; attendance of numerous training seminars on new products (hardware and software); ordering of hardware and software; consultation with clients on hardware and software needs for their local area networks; conducted training sessions for clients on new operating systems and application software;
•••••

City of Springfield••••• Springfield, IL
Patrolman••••• Jan. ••••• to Aug. •••••

Monitored the enforcement of city, state, and federal laws. Used computerized systems to assist the community in developing policies and procedures for their own protection. Coordinated youth groups in the community and developed mentoring programs. Implemented self-defense training programs for new recruits. Resolved citizen complaints with effective decision-making skills. Developed various daily activity reports.

Inner City Mission••••• Springfield, IL
Supervisor••••• Jun. ••••• to Jan. •••••

Planned and scheduled the activities of adults and children in a homeless shelter on a daily basis. Provided referral to various human service agencies in order to obtain necessary services. Conducted computerized intake interviews to assess eligibility for services.

Computer Skills:
Configuration of Windows •••••, •••••, •••••, XP, NT ••••• and •••••; Configuration of Novell ••••• and •••••; Programming using Microsoft Visual C•••••; Web page Design using HTML; Administration of Local Area Networking Systems; Usage of Internet/Intranet; Management and Maintenance of Personal Computers; Information Systems Analysis and Development; Utilization of Office ••••• Software and other various Microsoft Application Software.



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Volunteer Work:
*Maintains and updates computer network at Monroe Street Christian Church, currently designing a church web page. Responsible for the preparation of the church budget and development of financial statements. Conducts bible school classes. Serves as church deacon and president of the Area Mens Christian Fellowship. Board member of the Community Arts Center, a non-for-profit organization that promotes the arts for the under-privileged.

*Partners in Education Community mentoring program designed to promote career choices in youths.