-To utilize my skills in management and with people for the benefit of a company, with a positive environment that keeps me intellectually stimulated.
LOWES HOME IMPROVEMENT•••••LANCASTER, PA. JULY, ••••• MAY,•••••
-Supervised employees in the Home Dcor Department, including evaluations, coaching, disciplinary actions and training.
-I was the contractor liaison, which included individualized services and determining and meeting their needs.
-In assisting customers needs, I worked very closely with a variety of outside vendors.
-I was responsible to maintain, display inventories and complete special orders.
WALL-MART•••••EAST LAMPETER, PA.••••••••••
-Increased sales all departments supervised by up selling products, special orders and properly displaying inventory.
-Ensured good customer service by maintaining company operations.
-Supervised over ••••• individuals; including scheduling, coaching, disciplinary actions and training.
-Guaranteed associates were supported in their training through all company recourses
to maximize output both personally and for the company.
DEPARTMENT MANAGER WAL-MART LANCASTER, PA. •••••
-Improved sales my motivating associates to provide outstanding, quality customer service.
-Enhanced merchandising by guaranteeing in-stock and maximizing display potentials.
-Utilizes customer feedback and follow-up develop a loyal customer base.
SUPPORT MANAGER•••••WAL-MART Lancaster, Pa. ••••••••••
-Supervised front-end associates, managed and scheduled breaks, lunch, and shifts
to correspond to customer flow.
-Maintained balance of cash flow in front-end and outlying registers.
-Trained new associates and addressed retraining issues on the front end.
MALLOY MAZDA•••••WOODBRIDGE, VA••••••••••
FINANCE AND INSURANCE MANAGER
-Perform a broad range of duties, including helping customers, interacting with the sales team and lenders, keeping abreast of changing laws and maintaining a desired level of dealership profitability.
Certification of Leadership Completion •••••
Finance Management Training ••••• WoodBridge Va.
Loyalty and dedication
Leadership experience for many years
Sales and customer service excellence
Store Manager for Lowes Home Improvement
Jerman Preaja •••••
General Manager, Malloy Mazda
April Lucas •••••