Asst

••••• Elizabeth •••••
Taos, NM •••••


QUALIFICATIONS SUMMARY

Administrative support professional with experience working in fast-paced, demanding environment. Strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and direct, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Resourceful in completing projects, able to multi-task effectively. Capabilities include:

Customer service and relations
Computer Operations
MS-Office capability
Data Archiving
Problem Solving
Direct client contact and marketing

EXPERIENCE HIGHLIGHTS

Administrative
Performed administrative and secretarial support for owner-operator of occupational healthcare provider. Developed set-up procedures and policies for administrative aspects of business.
Provided direct reception and appointment services, coordinated outside referrals, dealt with governmental entities and third-party payers.
Provided or assisted with general office accounting, supplies and inventory, accounts receivable management.
Medical records custodian

Customer Service
Dealt with clients as well as with vendors, suppliers, and contractors.
Conducted medical patient interviews, direct patient care, interacted with families as well as employers/insurance carriers and governmental agencies
Sensitivity and attention to cultural diversity through work with all socioeconomic classes as well as multiple ethnicities in the United States and in Mexico

Management and Supervision
Coordinated employee recruitment, hiring, training and scheduling of front office staff.
Purchasing and inventory maintenance
Laboratory manager for employee drug testing section
••••• E. •••••
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EMPLOYMENT HISTORY

MEDICAL OFFICE MANAGER, CarePlus Occupational Medicine, Durango, Colorado •••••

•••••NURSING STUDENT •••••

•••••MISSIONARY NURSE ••••• Mexico and US/Mexico Border

•••••CLINICAL NURSING PRACTICE ••••• San Antonio, Texas

UTILIZATION MANAGEMENT NURSE, Texas Medicaid Health Program, Austin, Texas •••••

CHOICECARE HOME HEALTH Field Management Nurse/Quality Management, •••••

DAKOTA DEFENSE ALLIANCE Program Manager, Bismarck, North Dakota, •••••

ADVANCED CALL CENTER TECHNOLGIES Fraud Analyst, Taos, NM


EDUCATION AND TRAINING

Fort Lewis College, Durango, CO ••••• General Studies
Pikes Peak Community College, Colorado Springs, CO •••••
•••••Computers, MSOffice
Schreiner University, Kerrville, TX Nursing •••••
Schreiner University, Kerrville, TX General Studies •••••