Automotive Service Technician

Technical Skills/Proficiencies

6 Months of Basic Automotive Restoration (Practical)
2 Years of Tire & Lube Technician Service
5+ Years Costumer Service Experience
Advanced Microsoft Office Experience
Computer Graphic Design

Experience

•••••/••••• - •••••/••••• Wal-Mart Tire & Lube Express Sioux City, Iowa
Started as a service writer and became lead technician within 6 months.
Getting costumers the service/parts they need, Tire/Lube services, Controlling shop workflow, Periodic audits to ensure customer satisfaction

•••••/••••• - •••••/••••• Tyson Foods Cherokee, Iowa
Loading/Receiving Dock Laborer
Loading and Unloading of trailers at all docks in the plant, Forklift Operations, Warehouse storage management

•••••/••••• - •••••/••••• Air Liquide Galva, Iowa
Dry Ice Technician/Maintenance
Machine operations for dry ice manufacturing, also responsible for maintenance, unloading/loading of trailers, and overnight operations



Education

Western Iowa Tech Sioux City, Iowa A.A.
Game Design (Art)
Manufacture of video games and applying pipeline infrastructure
to completion

Galva-Holstein High School Holstein, Iowa H.S. Diploma
General Education

Awards/Accomplishments

•••••Star Service Technician Award(s) (•••••/•••••) (•••••/•••••) (•••••/•••••) (•••••/•••••)
For exceeding set lane goals and averaging lower times while still completing services successfully in the Tire and Lube Service bays (Awarded 4 Times)

Associate of The Year (•••••/•••••)
For outstanding customer service inside of the market district. Going above and beyond to help other associates and team leaders.