Background Investigator

OBJECTIVE:

To obtain a position that will grant me the opportunity to utilize my communication, technical and
analytical skills and afford me the opportunity to demonstrate my expertise in successful interaction with customers. I strive to generate repeat and referral business while consistently providing excellent, expeditious and empathetic customer service. I adapt very well to a fast paced, multi-faceted and continually changing environment.

EXPERIENCE AND ACCOMPLISHMENTS:

Productive Alternatives, ••••• N •••••th St, Ste •••••, Moorhead, MN •••••
&#•••••; Job Coach •••••/•••••/••••• - Present
••••• Oversee and direct workers on job site cleaning, scanning and imaging files for several municipalities.
••••• Verify that work completed is accurate, concise and complete.

Productive Alternatives, ••••• N •••••th St, Ste •••••, Moorhead, MN ••••• •••••/••••• - •••••/•••••/•••••
&#•••••; Document Imaging
•••••••••• Prepared files for scanning into data base.
•••••••••• Verified files were clean, complete and ready for imaging.
•••••••••• Scanned files into data base.

MRC Reinsurance Services, LLP/TREAN Corp., Eden Prairie, MN •••••/•••••/••••• - •••••/•••••/•••••
&#•••••; Independent Contractor/Office Assistant/Data Entry Specialist •••••
••••• Preparation and screening of files for entrance into a new data compilation system.
••••• Scanned cleaned files to prepare them for data indexing.
••••• Verified files are complete and concise before entering them into a database.
••••• Organized and entered all information from files into the new data system.
State of Minnesota, Clay County Court Admin., Moorhead, MN •••••/••••• - •••••/•••••
&#•••••; Senior Court Clerk
••••• Initiated all types of court cases: civil, criminal, family, probate, child support, and
other duties as assigned.
••••• Provided customer service in a prompt, courteous and conscientious manner.
••••• Proficient in the use of a PC, word processing software, Excel, various office machines
••••• Was instrumental in the introduction and utilization of new child support enforcement •••••regulations and procedures.
Clay County Court Admin., Moorhead, MN •••••/••••• - •••••/•••••
&#•••••; Deputy Court Administrator
••••• Instrumental in the restructuring, application and maintenance of new Child Support
rules and regulations.
••••• Attended conferences, training sessions, and video information sessions to gain and •••••share valuable information.
••••• Worked to establish more efficient document filing procedures.
••••• Analyzed and implemented cost and time saving measures whenever possible.


EDUCATION:

Valley City State University, Valley City, ND ••••• ••••• - •••••
BS in Secondary Education-Double major, Business and English
Deans List every quarter
Graduated CummeLaude
North Dakota State University, Fargo, ND ••••• ••••• ••••• - •••••
Post-Graduate studies toward MBA


PERSONAL:

Hobbies include reading, arts and crafts, drawing and sketching, spending time with family
and friends, volunteering at various non profit enterprises and community concerns and working with youth groups.

REFERENCES AVAILABLE UPON REQUEST