Benefit Analyst

Career Objective •••••Seeking a position with a company where I can utilize my experience and skills.
Effective communication/documentation, professional with Strong computer skills,
detailed oriented. Possess all appropriate office skills •••••WORK HISTORY
Hartford Insurance Company
Associate Underwriter/Benefit Analyst - •••••Present
Contact - Theresa DeHart ••••• •••••Review, analyze and interpret long term, short term disability and life insurance
policies, ensure policy language in booklet is in compliance with state
regulations. Collect and input data in the tracking system, Endorse,
update/change policies to reflect the current status as warranted by the
broker/agent. Correspond either verbally, in writing or email, as necessary with
account managers, sales representatives and senior underwriters to resolve any
issues or discrepancies related to insurance. •••••UPAC - Insured Service Representative/Underwriting-Quoting •••••
Contact - Dody Alvarado ••••• ext ••••• •••••Quoting and financing property and casualty commercial line insurance.
Research analytical documents for discrepancies and follow up, quote rates and
down payments to agents on physical damage, property and some personal auto
policies , just to name a few, verify contractual information with insurance
companies, general agents and brokers. Calculate figures and amounts for
cancellations and reinstatements. •••••Kansas City Life Insurance Co. Client Analyst, •••••
Contact - Janine Washam (•••••)•••••
Processing insurance documents such as loans, beneficiaries changes, ownership,
assignments, surrenders, billing, and handling complaints to the state insurance
commission. •••••Electronics Institute-Assistant Career Director,••••• (part time)
Contact - Linda Cook (•••••)•••••
Student Records Coordinator/Registrar (part time)
Contact- Debbie Fajen-(•••••)•••••
As Assistant Career Director, responsible for placing graduates in computer
programming or electronics. Attend job fairs, phone contact with potential
employers. Counseling students on job searches and critiquing resumes.
As the Registrar responsible for timely and accurate collection of student fees,
creation of students files, entering student database into the system, posting of
down payments and tuition, educational verification. Calculated college credits
to be transferred into the school. •••••Principal Financial Group-Pension Record Specialist III- •••••
Contact Kathy Bormann Phone (•••••) •••••
Administered plan sponsor •••••(K), including cash retirements loans, government
reporting, year-end •••••s and minimum required distributions. As team leader I
developed & implemented formal/informal classes for training sessions. •••••COMPUTER SKILLS
PC Software - Microsoft access, Microsoft word, Microsoft excel, PowerPoint, Word
perfect, and Outlook Lotus Notes, Adobe and Paint Pro Shop, Print Artist, and Print Master ,
Hardware-All Windows •••••, Windows •••••, and •••••, Windows XP home edition and
professional, Rumba, NT, Calligo and finance system. •••••AWARDS RECEIVED
Gem Award •••••
Gem Award •••••
Delivering Quality Service •••••
How to Deliver Unbeatable Customer Service •••••
Word ••••• - Level 2 •••••
Excel ••••• - Level 2 •••••
Word ••••• - Level 1 •••••
Certificate of Completion Business and Grammar Usage •••••
Certificate of Recognition LOMA 1 Introduction to Health and Life Ins. •••••
Certificate of Achievement volunteer for Day of Caring •••••
Service Edge award for team ••••• going above & beyond •••••
United Way Campaigner Recognition of Outstanding Comm. Scv. •••••
Certificate of Achievement: Keyboard Productivity, Inc. •••••
Commitment to Excellence: Customer Service Training •••••