Billing/Collections

Work History

Med-Trans Corporation•••••Air Ambulance Company
Position: Billing, Legal, and Collections Agent
Primary Work Duties:
•••••Answer incoming phone calls on multi-line phone
•••••Respond to insurance and billing inquiries
•••••Verify multiple types of insurance coverage
•••••Check status of pending insurance claims
•••••Set up payment arrangements
•••••Work closely with patients and families to resolve various problems
•••••Maintain appropriate documentation in patient files
•••••Multi-task efficiently
•••••Uphold HIPAA regulations
•••••Research accounts for legal action
•••••File and prepare court documents
•••••Report appropriately to credit agency
•••••Maintain Microsoft Excel spreadsheets
•••••Draft letters using Microsoft Word
•••••File documents with various courts
•••••Complete tasks by deadline
•••••Use of and proficient with various proprietary software programs

Credit Collections Bureau•••••Collection Agency
Position: Collections Specialist
Primary Work Duties:
•••••Answer incoming phone calls
•••••Call people with outstanding debt
•••••Locate addresses and phone numbers
•••••Research accounts for legal action
•••••Fill out garnishment paperwork

Charles Hall Youth Services•••••Group Home Foster Care
Position: House Parent
Primary Work Duties:
•••••Supervise up to nine juveniles with behavioral issues
•••••Distribute and maintain precise count of medications
•••••Assure all household duties are done
•••••Determine appropriate consequences for rule violations
•••••Preserve confidentiality guidelines