RESUME
I have successfully owned and operated my own collision repair business for the past 9 years. With limited capital resources, excessively large corporate funded competition, and continually declining economic climate, it is increasingly difficult to continue operating. A competitive edge and path of profitable economic growth has consequently become unsuccessful in achievement.
Employment Objective:
I am now seeking a long term career position in which my corporate experience, along with my technical skills, training and expertise will be challenged and utilized. I enjoy and thrive on learning new skills and catch on quickly. I get along easily and adapt well. I possess honesty, integrity, and a much disciplined business and work ethic. I have a diverse background in the automotive repair industry consisting of a long standing history of success with solid work experience. I am familiar and experienced with all facets and inner workings of large and small companies, to include; corporate business, large automotive dealerships, independent automotive repair facilities. Extreme efficiency, coupled with supreme customer service and superior quality work are my main priorities and achievement of those goals is paramount. I am conscientious of material usage and costs of operation, meticulous and very effective in leveraging cost to profit margins. I will secure any requisite continuing education courses or licenses needed to fulfill job credentials, or to facilitate and perform job duties. I will relocate if needed to fill a position or to facilitate company needs where my expertise may be utilized and implemented. I can be an asset to your company and bring a great deal of knowledge and experience to the table. I would feel privileged to be given the opportunity to do so. I am ready and eager to roll up my sleeves, get started and get to work.
Skills and Training:
2 year apprenticeship under the close scrutiny and supervision of Mr. Ian Wark, Owneroperator of Ians Body Shop & Collision Center, and a man of over ••••• years of experience himself. Mr. Wark employed the top echelon of technicians and staff in the collision repair industry. I was truly privileged to have the opportunity to receive training by technicians and professionals of such caliber.
Certified by DuPont Automotive Finishes, Sikkens Akzo Nobel, B.A.S.F., Chief Frame Equipment Co.,
Factory Certified by Ford, Lexus, G.M., Toyota and Honda
Over ••••• years of extensive hands on work experience in the automotive repair industry
Experienced in all aspects of automotive service and collision repair, to include; facility administration, labor and repair times and procedures, production and laboring, automotive collision and spot repair, classic auto restoration, complete body repair & all-over refinishing, custom auto body design and fabrication, custom painting, graphics and art design in paint and vinyl applications, automotive finish reconditioning, clean-up and detailing, service and maintenance.
Experienced and proficient in all collision repair center administrative and laboring duties, to include; shop management, customer service, maintaining efficiency and work flow, supervision of employees, labor and repair protocol, handling of employment, benefits, and payroll for staff, accounting and book keeping, parts and supplies ordering and inventory management, manual and computer estimation, insurance filing and claim adjustment, operation of office equipment and computer software, operation of paint and spray equipment, frame straightening equipment, and shop tools, handling and disposal of hazardous materials, laboring and facilitation of labor and repair procedures.
Received in depth and extensive sales, marketing, and management training
Obtained and held life & health, property & liability licenses to sell and facilitate insurance.
Obtained and held requisite series licenses to advise, facilitate and implement investment strategies, investments and financial services.
I-CAR certifications - Body Shop Management, Painting, Color matching, Detailing, Plastic repair, Aluminum repair & welding, Collision repair
A.S.E. certified - Master Paint Technician
Education:
K thru 8: Nativity Catholic school, Hollywood, Fla., Our Lady of Mercy, Winston-Salem, N.C., St. Leo the Great Catholic Parochial, Winston-Salem, N.C.
9 thru •••••: Forsyth County Public School System, general academic curriculum
••••• thru •••••: Forsyth Technical College: Continuing Adult High School Education, High School Equivalency
Forsyth Technical College: Attended and completed various college courses per my interests and career educational needs. Classes include; computer knowledge and operation courses, business strategy and business management, accounting and mathematics, marketing, language, visual and graphic arts, music composition and theory.
Since ••••• to date: ••••• hours annually continuing education through Management Success Inc., a specialty company specialized solely in management and marketing strategies for automotive repair.
Employment History:
5/••••• - Present Finish Pro Auto Finish Repair Service Owner/Operator
Auto body and paint repair laboring
Customer Service
Ordering parts
Estimate writing for customers and insurance companies
Management of employees
Scheduling, Advertising, Management, Payroll and Accounting, etc.
••••• ••••••••••Jefferson Pilot Insurance Agent
Sold and facilitated insurance benefits for Jefferson Pilot and Aflac insurance companies)
Cold call sales and marketing
Scheduled and prepared meetings and presentations with company human resource departments
Set up, scheduling and preparation of group meetings and presentations of benefit packages for company employees and management staff
Set up and implementation of benefits and accounting plans for employees, payroll and human resources staff
Issuing of benefits
Processing and filing of claims and benefits
Received extensive management and sales training
••••• ••••••••••Parkway Ford Paint Shop Manager
Production painting, factory warrantee and collision repair refinishing
In charge of all warrantee and collision repair refinishing for paint shop
Processed and facilitated warrantee claims and procedure for recall refinishing
Management of paint department and paint department employees
In charge of inventory of materials and supplies for repair center
••••• ••••••••••Flow Motors Collision Center Production Painter
Production collision repair and factory warrantee refinishing
Color mixing, formula analysis, color matching and tinting
Lexus, BMW, Porsche, Audi, Volkswagen, Mini, Subaru, Honda, Acura, Hyundai, Suzuki, Cadillac, G.M. and Saturn
••••• ••••••••••Parkway Ford Production Painter
Production painting, factory warrantee and collision repair refinishing
Color mixing, formula analysis, color matching and tinting
Ford, Lincoln Mercury, Jeep, and Chrysler
••••• ••••••••••Autoworks Unlimited Owner/Operator
Custom auto body and paint, design and fabrication, art and graphics design and custom paint work.
Collision repair and refinishing on all makes and models Foreign and Domestic
Customer Service
Ordering parts
Estimate writing for customers and insurance companies
Management of employees
Scheduling, advertising, accounting, payroll, etc.
••••• ••••••••••Ians Body Shop & Collision Center Apprentice
Apprenticed and worked under direct supervision of Mr. Ian Wark, Owner and operator with over ••••• years experience. Mr. Wark trained me and had me work closely with technicians.
Learned painting, collision repair, and frame repair
Learned restoration procedure for classic American and European automobiles
Learned color mixing, formula analysis, color matching and tinting, and blending skills
Learned the infrastructure of how body shops are operated and made profitable
References:
Brad Bennett, partner and operator, Mikes Auto Sales, Greensboro, NC (•••••)••••• begin_of_the_skype_highlighting•••••(•••••)••••••••••end_of_the_skype_highlighting / (•••••) •••••
Mike Bennett, owner and Operator, Mikes Auto Sales, Greensboro, NC (•••••)••••• / (•••••) •••••
Blake Tilley, Operations manager, J&R Automotive, High Point, NC (•••••)•••••
Billy Hicks , Owner and Operation manager, Williams Construction Co., Advance, NC (•••••)•••••
Glenda Farrington, Retired medical asst. Winston-Salem, NC (•••••)•••••
Any and all business or character references are available and may easily be obtained per request.