Business Development Representative

••••• M. •••••, SPHR
KS OFFICE: ••••• NORTH 8TH &#•••••; ARKANSAS CITY, KS •••••
COLORADO OFFICE: PO BOX ••••• &#•••••; CLARK, CO •••••
••••• •••••&#•••••;
EXPERIENCE
Practical People Practices LLC Arkansas City KS and Steamboat Springs, CO ••••• Present
Organizational and Employee Effectiveness, HR Consultant
Provide Organizational Development, Employee Alignment , and HR services and consulting, focusing on strategic people issues affecting companies in a variety of industries, with an emphasis in construction, oil and gas, and healthcare environments. Partner with key executives/management to develop and execute talent management plans to ensure the stability and continuity of quality employees and leaders includes employee assessment, talent enhancement/leader development, retention strategies, succession planning, behavioral alignment, org values identification and implementation, executive/managerial coaching, and ensuring that progressive HR services and benefits support and enhance the overall interests and direction of organizations facing the challenging economic environment. Partnerships include: Colorado Mountain College, SHRM; Selected as primary provider for leader training in Energy Industry by Colorado Mountain College/Garfield Campus (Piceance Basin).

TIC The Industrial Company Steamboat Springs, CO ••••• •••••
Manager, Human Resources (Organizational and Employee Effectiveness)
Performed Organizational Development and employee alignment work for heavy industrial international contractor with $2B in annual revenues, •••••+ employees. Led HR team through creation/acquisition of California based maintenance company (•••••), Integrated HR practices and processes and acted as liaison to synergize with TICs Leader Development Academies and Craft Training programs. Designed and implemented phased approach to Leveraging Diversity and Building Inclusion initiative organization-wide to facilitate high performance and to attract/retain a diverse workforce. Developed process to define and integrate behavioral competencies/organizational values with performance management processes. Provided compensation reviews and point values/job pricing for various positions. Delivered generalist HR consulting, coaching, and training services to include employee relations, EEO/AA compliance, employment practices and wage/hour legal review, performance enhancement, disciplinary action, diversity/inclusion training. Oversaw regional HR coordinators in multiple states, including California. Administered HR budget, company charitable contributions, and supervision of HR clerical staff for corporate office. Served as HR/Safety/Training Functional Lead (•••••) for challenging SAP system implementation on fixed bid project - led team of analysts/consultants to gather business requirements, identify process flows, provide system documentation and conversion, development, and implementation needs. Acted as liaison between functional area and technical consultants to design and configure HR/Safety/Training modules.

Freddie Mac Dallas, TX •••••
Senior Employee Relations Consultant
Provide HR services to support expanding real-estate owned division of this Fortune ••••• company with $•••••B in annual sales. Recipient of CEOs Premier Achievement Stock Award for accomplishments related to integration of Freddie Macs first corporate acquisition of an external business unit, HomeSteps Asset Services.
Organizational Effectiveness - culture and practice integration (new company acquisition), development of core values, staff planning and analysis, change management, upward feedback survey development, focus group facilitation, process improvement teams, diversity initiatives
Employee Relations - coaching and counseling, conflict resolution, legal compliance, turnover analysis, complaint resolution, disciplinary action, employee retention development, termination review, reduction in force/RIF analysis
Performance Management - job analysis and evaluation development, goal setting, developing competencies, performance improvement plans
Recruiting - sourcing, behavioral interviewing, selection, reporting
Team Facilitation trainer for structured problem-solving process, conflict resolution, process improvement identification and development
Training and Development - perform needs assessments, identify, develop and/or deliver training solutions in HR areas, conduct training evaluations;
Compensation compensation program development, variable comp/incentive plan design, salary administration, FLSA review, awards and recognition programs
Benefits - cafeteria benefits, retirement, severance plan administration, claims issue resolution, employee orientation programs, workers compensation coordination




University of Dallas Graduate School of Management & SHRM Fall ••••• - •••••
Instructor Selected by SHRM for conducting Preparatory Class for SPHR/PHR certification ••••• week course and SHRM sponsored Fundamentals of HR course 2 day course
The Clayton Foundation Denver, CO •••••
Clayton/Mile High Family Futures, Clayton Kids and Thinkers School; Consultant Human Resources
One person HR department - Provide cost-effective HR services and manage HR functions for multi-cultural, non-profit organization which administers federal research program for low-income families and a foundation-funded pre-school/after school program.
HR function development - created one person HR department serving approximately ••••• employees, reporting directly to the President
Benefits & Compensation - re-negotiated benefits plans, administer programs, add EAP
Recruiting, Employee Relations, Policies and Procedures - meet staffing needs, create effective HR policies for each organization, ensure HR legal compliance, revised employee handbook
USF&G Insurance Denver, CO •••••
Manager, Human Resources
Created HR department and HR functional processes/systems within 6 months for Fortune •••••, multi-line insurance company with immediate focus on right-sizing and profitability. Included linking organizational goals with employee competencies, analysis of workforce, and staff adjustment/severance planning

Travelers Insurance Englewood, CO •••••
Regional Human Resources Representative
Performed HR activities in all functional areas for Fortune •••••, multi-line insurance company with operations in CO, AZ, UT, and NM. Included benefits, employee relations, recruiting, training, salary administration, staff adjustment/layoff programs. Trainer for Rocky Mountain Region.

Doubletree Hotel Aurora, CO •••••
Manager, Human Resources
Managed all HR functions for a luxury, full-service hotel. Performed overall hotel management (rooms/reservations, food and beverage, security operations) as Manager on Duty for ••••• hour weekend shift each month

Russell Stover Candies Kansas City, MO •••••
Benefits Administrator
Administered self-insured medical benefits plan, life insurance, workers compensation, disability plans for national company with •••••+ employees. Performed recruiting and employee relations for corporate office staff. Mentored by the Corporate Director of Personnel.
EDUCATION
University of Kansas &#•••••; B.A. Personnel Administration, with honors
January ••••• &#•••••; Phi Kappa Psi - Top 5% of KU graduates &#•••••; GPA •••••/•••••
Post-Graduate credits/studies Southern Methodist University -Transformative Mediation- Spring •••••, Advanced Facilitative Mediation - Spring •••••
TECHNICAL SKILLS
Microsoft WORD, POWERPOINT, EXCEL. Various HRIS systems; SAP Functional Team Lead/SAP HR Module; Myers Briggs Type Indicator (MBTI) Certified Trainer, Development Dimensions International (DDI) Certified Trainer, Kinsel-Hartman Values Profile, DiSC & Carlson Learning Systems/Inscape Publishing Training Products, Accelerated Learning Techniques utilizing the Rapid Design Process
MEMBERSHIPS, AWARDS, AND VOLUNTEER ACTIVITIES
Board of Directors, North Routt Early Learning Center ; ••••• - present
Speaker, Economic Development Forum Steamboat Springs Chamber; •••••
Certified Early Childhood Development Music Together Instructor, ••••• present
Author of SHRM White Paper, Transformative Mediation and Problem-Solving Mediation Dissimilar Goals Require Different Processes and Mediator Roles, March •••••
CEOs Premier Achievement Stock Award Freddie Mac , Decemb