Dedicated customer service representative with motivation to provide customer satisfaction and contribute to companys success.
Wal-Mart April •••••December ••••• Cashier
? Greeted customers entering the store to ascertain what each customer wanted.
? Assisted customers with store and product complaints.
? Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
Wal-Mart November •••••January ••••• Customer Service Representative
? Maintained up to date knowledge of store policies regarding payments, returns and exchanges.
? Recommended, selected, and helped locate and obtain out of stock product based on customers request.
? Directed calls to appropriate individuals and departments.
Winn-Dixie August •••••October ••••• Inventory Specialist
? Maintained production levels and ensured the companys smooth function.
? Analyzed the stocked items to ensure the stockroom is cost effective.
? Received supplies of stocked items and monitored the estimated shipping dates.
Fortis Institute-Medical Insurance Billing and Coding
November •••••September ••••• ? Certification Pending
? Diploma Granted