Case Manager

Education
Bachelor of Arts, Criminal Justice
University of Wyoming, Laramie, Wyoming
December •••••

High School Diploma
Central High, Cheyenne, Wyoming
May •••••

Strengths
-Innovative problem solver.
-Natural ability and flair to work on own
initiative or as part of team.
-Strong planning and organizational skills.
-Excellent verbal and written communication
skills.
-Ability to effectively resolve conflict and
cope with crisis situations.

Experience
Residential Mental Health Case Manager, Intervention Community Corrections Services
(September •••••Present)
-Manage a specialized caseload of felony offenders with co-occurring mental health and substance abuse disorders.
-Conduct assessments referral to appropriate levels of treatment.
-Create customized individual service plans for each offender.
-Provide treatment recommendations to official agencies for mental health and substance abuse treatment.
•••••
Case Manager, Cheyenne Transitional Center
(Oct. ••••• June •••••)
-Develop individualized treatment plans with measurable goals and objectives for ••••• clients.
-Refer offenders to appropriate services and treatment specific to mental health and substance abuse issues.
-Maintain accurate records on assigned caseload, to include client files, vouchers, and data entry.

Cashier/ Embroidery Specialist, Brown and Gold Outlet Inc.
(May •••••Oct. •••••)
-Open and close store on a regular basis.
-Complete sales transactions by cash, credit card and check.
-Handle returns and exchanges on store merchandise.

Customer Service Representative, CBL Associates
(May ••••• Aug. •••••)
-Answer phones, transfer calls and take messages.
-Wait Staff, Pointe Frontier Retirement Community
(April •••••December •••••)
-Take customer food and beverage orders.
-Greet and seat residents in the dining room.
-Serve food and beverages/bus tables.