RESUME
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••••• Mack Road apt•••••
Sacramento, CA •••••
Home: •••••
Cell: •••••
Experience
August ••••• - Present
ACA Financial Sacramento, CA
Branch Manager
Responsible for all aspects of business, including maintaining revenue, leadership, customer service, marketing, collections, hiring and training, scheduling, preparing corespondence, ability to read p&l reports, all related management duties.
January ••••• - August •••••
ACA Financial Sacramento, CA
Assistant Manager
Responsible for customer transactions, create and reconfiguring customer databases, preparing for meetings and corresponding with company representatives, handling general administrative duties, such as faxing, copying, filing, and mailing, collections on past due accounts, courtesy calls to current account holders, utilizing customer service skills.
July ••••• - February •••••
ACA Financial Sacramento, CA
Customer Service Representative
Gained financial background, acquuired knowledge of business, applied excellent customer service.
June ••••• - May •••••
Cash Money Check Cashing/ Hand In Hand Bail Bonds Sacramento, CA
Teller/ Collector
Cash handling, verified checks, balancing cash drawer, issuing money orders, payroll advances,general clerical duties,collected on bail bond payments, courtesy calls to bond insurers, trained new employees, responsible for daily bank runs.
February ••••• - April •••••
PLS Financial Gary, IN
Teller
Cashing of various monetary instruments, created and maintained customers databases,prepared documents for daily closeout paperwork, demonstrated efficiency in a fast-paced work environment, provided utmost customer service.
February ••••• - November •••••
Pilot Travel Center Gary, IN
Administrative Assistant/ Shift Supervisor
Responsible for general clerical duties, which included faxing, copying, banking for corporate office, prepared documents, administered payroll for ••••• employees, maintained databases.
March ••••• - February •••••
Fashion Gal Sacramento, CA
Customer Service Representative
Gained interpersonal skills, answered phones, greeted customers, cash handling,
Skills Microsoft Word
Microsoft Excel
Alpha/Numeric filing
Microsoft Powerpoint
Type••••• wpm
•••••key
Education Sacramento City College Associates
Administration of Justice Sacramento, CA
No Degree Obtained