Clerical

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Career Goal: I am a certified Medical Administrative Assistant seeking a full time position as a Receptionist, Clerk, or Sectary, where I can utilize my skills & training in critical thinking and coordination to achieve the corporate goal.

Educational Background:
Everest Institute, Southfield, MI
Medical Administrative Assistant (Certificate) •••••
Oakland Community College, Aruban Hills, MI Licensed Practical Nurse
In progress

Administrative Assistant Medical Qualifications
?Possess excellent communication, customer service, team working and interpersonal skills
?Effective time management, problem solving and decision making abilities
?Proficient with Microsoft Office and all its components, type ••••• wpm
?Implemented strong organizational skills and effectively handle multiple tasks simultaneously
?Allocate medical terminology, CPT Coding, and insurances verification

Related Experience
Guest Services••••• •••••
S.A.F.E Management, Detroit, MI
?Assisted in responding to customer inquiries to make sure all problems were resolved while working in a energetic/professional indoor setting of •••••,••••• guest or more.
?Directed guest to their seating destination if they got lost and provided a map of the stadium
?Managed ••••• or more lost and found items daily, wrote items up on the lost and found chart
?Helped guest fill out any comment forms, seat relocation forms and surveys forms as needed
?Used walky-talkies, operated a five line multiple phone system and used a pager

Customer Service Representative••••• •••••
Snelling Services, Detroit, MI•••••
Provided effective customer service to all clientsand assisted with problem resolution
Answered multi-line phones, directed calls and regulated messages from clients
Operated office machines including; HP photocopier, scanners and voice mail system
Filed paper work and inserted ••••• clients information weekly into the companys software

Tour Receptionist/Host••••• •••••
Grandview Marketing, Las Vegas, NV
Assigned ••••• or more new clients to a sales representative and inserted their personal information into the companys data base daily and managed tour counts hourly
Informed clients about company operating policies and procedures to ensure they qualify
Trained new employees twice a month on daily task and handled $••••• in currency as needed
Greeted and provided outstanding customer service to the guest

Guest Services/Cashier••••• •••••
New Image Inc., Las Vegas, NV
Advertised merchandise to fit the guest need
Handled $1,•••••$3,••••• in cash daily and submitted credit and debit card transactions
Stocked shelves, marked prices on items and performed inventory count on 2,••••• items
Answered any questions or concerns the guest had

Academic Honors: Honor Roll Award, Perfect Attendance Award, Most Outgoing Award, Certificate of Progress