Clerk / Asistant Manageer

OBJECTIVE•••••Obtain a position in Administrative / Clerical •••••SUMMARY OF QUALIFICATIONS•••••Fourteen years experience in office and accounting
Ability to manage multiple priorities and meet deadlines
Knowledge of clerical details, record and file maintenance
Strong background in all aspects of customer service and support
Excellent organizational, planning, interpersonal, and communication skills
••••• years experience in preparing, scheduling, and ordering supplies•••••SKILLS AND ABILITIES••••• Responsible for accounts receivable and payable functions
Developed and implemented accounts receivable collection procedures
Oversaw daily cash control, prepared bank deposits
Collected payments for customer billing and posted to general ledger
Maintained extensive financial records regarding individual and corporate clients
Handled collections on past due accounts, reconciled payment discrepancies, and resolved client billing and eligibility issues
Paid bills and processed payments for private preschool••••• Posted cash receipts to customer accounts
Practical experience with tracking, ordering, receiving, and reporting of materials, supplies, and shipments
Directed in-person and telephone inquiries to appropriate locations
Used Excel and Word to prepare a variety of comprehensive weekly, monthly, and yearly reports, also worked with Quick books and Peachtree programs
Provided front-line reception duties in a busy office environment
Operated a multi-line switchboard and sent messages via electronic mail
Processed a large volume of mail on a timely basis••••• Handled customer inquiries and complaints in a professional manner
Adept at handling confrontational situations, resolving them appropriately
Communicated with guests and customers••••• Scheduled, trained, and supervised staff arriving for daily shift
Wrote a daily procedure manual - minimizing training time for substitute and new employees•••••EXPERIENCE
••••• present Cashier, Assistant Manager, Holiday Station Bloomer, WI
••••••••••Bookkeeper/Receptionist, Toycen Motor Inc.•••••Bloomer, WI
••••••••••Accounts Receivable Clerk, Waste Management•••••Chippewa Falls, WI
••••••••••Owner, Chers Day Care•••••Bloomer, WI
••••••••••Assistant Manager, Sundial Club•••••New Auburn, WI•••••EDUCATION/TRAINING•••••Accounting Courses Completed Chippewa Valley Technical College
General Education Diploma (GED) Chippewa Valley Technical College
Child Care Provider Certificate Chippewa Valley Technical College•••••RELEVANT COURSE WORK••••• Accounting I •••••Accounting II•••••Payroll
Cost Accounting•••••Business Law•••••Oral Communications
Psychology•••••Keyboarding•••••Computer Literacy•••••REFERENCES AVAILABLE UPON REQUEST•••••