Communications Director

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Known as a professional and mentor who respects others, builds incredible teams,
communicates well with any group, has exceptional creativity, and consistently exceeds all expectations while operating with the highest integrity and passion for success
one who is energized by variety and challenge

Professional Accomplishments
Built a team of web developers that initially saved Vanderbilt University Medical Center $1 million in outsourcing costs with increased savings annually thereafter
Reduced spending by ••••• percent while doubling revenue
Increased customer satisfaction by developing an innovative approach to online communication with multiple target audiences which resulted in exceptional user experience ratings and a ••••• percent visitor conversion rate
Formed a professional peer organization of web managers across the medical center to conceptualize and formulate long-range planning
Rebuilt ailing graphic communications department into an award-winning, world-class entity recognized by peer institutions as one of the best in the country

Knowledge, Skills, Abilities
Superior customer service and problem-solving skills
Demonstrated ability to select, train, motivate, mentor, and direct working teams
Able to appraise performance, reward and/or discipline employees, and groom production workers for positions of responsibility
Understands the technicalities of the process of production in order to have realistic expectations of staff
Empathetic and able to judge reactions of stakeholders to different courses of action
Able to visualize the organization as a whole and direct team efforts to support corporate goals
Development and implementation of multi-million dollar budgets

Experience
Picture This Custom Framing and Gallery•••••Hermitage, Tennessee
Partner••••••••••Present
Vanderbilt University Medical Center•••••Nashville, Tennessee
Director, VUMC Web Development••••••••••
Director, VMC Web Team••••••••••
Director, Biomedical Communications••••••••••
Supervisor, Medical Illustration Department••••••••••

Education

Bachelor of Science The Ohio State University Columbus, Ohio

References Available upon request