RESUME
Professional Profile
Mr. ••••• is a seasoned consultant providing over nine (9) years of experience. Mr. ••••• provides analytical support and expertise on a range of intricate tasks including group session facilitation, needs assessment, financial analysis, requirements analysis, financial systems analysis and design, Groupware facilitation, data structure and business analysis, business re-engineering and improvement, and research. Mr. ••••• is an expert at rapidly mastering complex computer-aided software engineering (CASE) tools.
Mr. ••••• provides the ability to conduct intricate and detailed assessments of data and information systems; identifies potential shortcomings; and rapidly develops sound and value-added improvements while monitoring and leading a project. Mr. ••••• demonstrates exceptional analytical and decision making skills, while his versatility and technical knowledge base have proven instrumental in supporting clients. Mr. ••••• facilitates client workshops and workgroups, and also provides information-technology related facilitation and training support.
Employment History
IBM Corporation, Fairfax, VA, July ••••• to July •••••
Thomas & Herbert Consulting, Silver Spring, MD, October ••••• to April •••••
USDA Graduate School, Washington, DC, September ••••• to July •••••
United States Army, October ••••• to October •••••, final rank attained, Specialist
Professional Experience
IBM Corporation
Finance Department, Contract Monitoring and Invoicing, Financial Analyst, May ••••• to July ••••• Monitor existing IBM Defense Industry Public Sector contracts. Validate labor hours worked on existing contracts assigned. Measure monthly work process with actual across assigned contracts, by comparing the actual to the project plans received from the Project Manager/Project Team and previous forecasts for revenue and contract profit.
Discuss project trends and outlooks with the Project Team based on my familiarity on the contract financial issues; advise the Project Team on how the contract cost estimates stack up, and communicate where potential contract risks are.
Run and analyze various reports, labor hours, income and expense (I&E) reports and compare them to actual. Make any necessary changes or corrections to findings. Create contracts invoice.
Technical Environment: JD Edwards, PACT (Project Account Control Tables), FACT (Finance Administration Control Tool), CLS (Cost Ledger System), and Excel.
ASI, Bid and Proposal, Subject Matter Professional, January ••••• to March, ••••• IBM was developing a proposal to transform Border Patrol (BP) operations. Mr. ••••• conducted research on current BP operations, developed As-Is Process Designs and potential To-Be Process Designs, and Business Activity models. Assisted in identifying IBMs thought leadership for BP initiative, and assisted in the development of a Law Enforcement Industry Day. Assisted in the development of scenarios and To-Be process designs to improve BPs day to day activities.
Technical Environment: Visio, Windows XP (Powerpoint and Excel).
AOL, Risk Management Plan and Business Transformation Strategy, Subject Matter Professional, August ••••• to September ••••• AOL asked IBM to provide a Risk Management Plan and a Business Transformation Strategy for an ongoing Ad Systems Integration. Mr. ••••• identified potential risks and potential organizational and business changes that may occur throughout the implementation phase of AOLs newly purchased Ad Systems. Mr. ••••• documented high level To-Be business processes and reviewed AOLs documented As-Is processes to identify potential business changes and possible risks that may occur as a result of implementing a new Ad System.
Technical Environment: Visio, Windows XP (Powerpoint and Excel).
Thomas & Herbert Consulting LLC
Export Import (Ex-Im) Bank of the United States, Records Management Process Improvement (BPI), Consultant - Project Leader, December ••••• to April •••••
Reviewed Ex-Im Banks document maintenance and retention processes and policies to ensure that credit files were maintained in a centralized manner, and documentation, which supports important credit decisions, were filed and maintained in the appropriate place on a timely basis.
Provided recommendations that supported both improved internal controls supported by centralized file maintenance, and ease of access for users. The recommendations provided were consistent with the Banks current and future state Enterprise Architecture (EA) framework.
Technical Environment: Software MS Word, MS Excel, MS Access, and MS Powerpoint; Hardware Windows •••••, Windows •••••, and Windows NT.
The National Institute of Health (NIH), Childrens Inn, Information Technology (IT) Strategic Planning-Business Process Improvement (BPI), Consultant - Subject Matter Professional, August ••••• to October ••••• Identified and documented current business processes in order to develop an IT Strategic Plan that was used for transitioning Childrens Inn manual processes to electronic processes. The business areas that were identified for documenting current business processes are as follows: Human Resource, Finance, Resident Services, Facilities Management, and Development and Special Projects. Within each business area the activities, which supported the business process, were diagramed, and written. Once the current business processes were documented and validated research was provided to identify and benchmark existing applications and software that best met Childrens Inn needs.
Upon the approval of selected applications and software the IT Strategic Plan was developed and assistance for implementing the IT Strategic Plan was granted.
Technical Environment: Software MS Word, MS Excel, MS Access, MS Powerpoint, MS Project, MS Visio, and GroupWare SolutionsTM; Hardware Windows •••••, and Windows NT.
United States Patent and Trademark Office (USPTO), USPTO Enterprise Architecture Business Reference Model Development Business Process Improvement (BPI), Consultant - Subject Matter Professional, May ••••• to July ••••• Developed an USPTO Enterprise Architecture Business Reference Model (UEA BRM), this was a function-driven graphical framework of USPTOs business operations, independent of organizational structure. The purpose of this UEA BRM was to define and communicate a consistent high-level view of how USPTO achieves its mission; and to enable users (USPTO Executive Branch, OMB, etc.) to create efficiencies and to maximize effectiveness by identifying functional redundancies and commonalities across organizational lines.
The UEA BRM supports Enterprise Architecture (EA) activities by providing business function direction; confirm focus on core competencies and identifies non-core functions; provides a basis for mapping processes, data, and applications.
Researched, identified, and defined USPTOs lines of business, business functions, and business processes. Validated identified and defined lines of business, business functions, and business processes with primary stakeholders; identified commonalities and redundancies; validated outcomes with cross-organization stakeholders.
Technical Environment: Software MS Word, MS Excel, MS Access, MS Powerpoint, MS Project, and MS Visio; Hardware Windows •••••, Windows •••••, and Windows NT.
United States Export and Import Bank (Ex-Im Bank), Enterprise Architecture Strategic Plan Business Process Improvement (BPI), Consultant - Subject Matter Professional, January ••••• to March ••••• Developed a baseline Enterprise Architecture (EA) document; for Ex-Im Bank. The Bank depends on a variety of information technology (IT) systems to accomplish its missions. These systems include administrative support functions, such as office automation and procurement, as well as client support missions, such as insurance and loan guarantees.
The baseline EA document provided assurance that all infrastructure, application, and security components throughout the Bank would be interoperable with each other and with other entities, that they are reliable and maintainable, are based on open-standards, supports web-enabled business processes, supports interoperability with other government sites and allows for reducing perceived burden on the customer such as unifying information gathering from the private sector.
The baseline EA document consisted of the Banks core business functions, applications and systems used by the Bank and their relationship to the business processes, the information repositories supporting the applications, and the technical infrastructure that supports the entire model. The baseline EA document depicts what the Bank does (business) and how it does it (technology).
Identified the baseline architecture, (the as is architecture); defined the target architecture for the (the to be architecture); and created a plan for how the Bank will migrate from the baseline to the target architecture.
Technical Environment: Software MS Word, MS Excel, MS Access, MS Powerpoint, MS Project, and MS Visio; Hardware Windows •••••, Windows •••••, and Windows NT.
Department of Housing and Urban Development (HUD), Capital Program Division of the Office of Public and Indian Housing (PIH), Capital Program Division Management Reporting Tool Business Requirements, Consultant - Subject Matter Professional, September ••••• to November ••••• Developed a business requirements document to support the Capital Program Division (CPD) management-reporting tool that enabled the tracking of financial information at both the program and grant levels. The intent of the management reporting system is to compile all necessary data from various HUD systems to support CPD program management of the Capital Fund Program (CFP).
Researched the history of the Capital Program; beginning from Development and Modernization Program Funds to the now current CFP to gain comprehensive knowledge of the program. Developed flow charts of the CFP from the program and grant levels, Capital Fund process, and post grant award process. Identified and defined all attributes and management indicators (metrics) for the grant level, and others for the program level along with identifying the source data.
Technical Environment: Software MS Word, MS Excel, MS Access, MS Powerpoint, MS Project, and MS Visio; Hardware Windows •••••, Windows •••••, and Windows NT.
Department of Defense, Defense Logistics Agency (DLA), Office of Operations Research and Resource Analysis (DORRA), DLA DORRA Industrial Prime Vendor (IPV) Generation II (Gen II) Supply Chain Management Analysis, Consultant - Subject Matter Professional, May ••••• to September ••••• Developed a benefits assessment of a Rough Order of Magnitude (ROM) to determine the viability of an IPV Gen II concept. The initial benefits assessment provided a brief synopsis of benefits and potential undertakes impacts of IPV Gen II as the Defense Logistics Agency (DLA) and its Inventory Control Points (ICPs) a new program called Shift to Commercial Practices (SCPs). Included in the assessment were costs factors used to evaluate the potential impacts of Gen IIs concept on DLAs operations.
The benefits assessment was developed in two stages; a Draft ROM and a Final ROM. The Draft ROM provided a preliminary analysis of the IPV Gen II concept based on previously collected IPV Gen I data. The Final ROM provided a comprehensive data analysis and supporting narrative combining IPV Gen I data with a Sourcing Models output to evaluate the viability of the IPV Gen II concept. The Final ROM also provided a sensitivity analysis, break-even analysis, and a performance metrics analysis that drove the conclusions about the IPV Gen II concept.
Technical Environment: Software MS Word, MS Excel, MS Access, MS Powerpoint, MS Project, and MS Visio; Hardware Windows •••••, and Windows NT.
Department of Transportation, Metropolitan Washington Airports Authority (MWAA), Badging and Control System Process Improvement and Business Continuity Plan, Senior Management Analyst - Subject Matter Professional, November ••••• to December •••••
Conducted interviews to obtain input to develop and document an Audit Program Guide for the MWAA Badging and Control System. These interviews formed the foundation for identifying any vulnerability within the Badging and Control system and provided a framework of performance indicators and audit objectives.
Conducted interviews with all corporate Vice Presidents to obtain input to develop and document a Business Continuity Strategic Plan. These interviews formed the foundation for identifying gaps within corporate business continuity during an airport crisis and provided a framework for continuing critical airport operations during such a crisis.
Technical Environment: Software MS Word, MS Excel, MS Access, MS Powerpoint, MS Project, and MS Visio; Hardware Windows •••••, and Windows NT.
Department of Housing and Urban Development (HUD), Fair Housing Act Training and Technical Guidance, Senior Management Analyst - Facilitator/Technographer, February •••••
Conducted facilitated group sessions using Groupware SolutionsTM Methodology to obtain input from all stakeholders who were required to comply with the Fair Housing Act. Prepared for each group session, by setting-up the Groupware technology, preparing each facilitated session facility, operating the Groupware software, and assisting the facilitator. Served as the technographer in 8 sessions; held in Washington, DC, Orlando, FL, and Denver, CO. The results of the sessions were used to capture input regarding the requirements for the Fair Housing Act Training and Technical Guidance Program.
Technical Environment: Software MS Word, MS Excel, MS Powerpoint, MS Project, and GroupWare SolutionsTM; Hardware Windows •••••, and Windows NT.
City of Atlanta Housing Authority, Department of Finance, Policy and Procedures Manual Development Business Processing Reengineering (BPR), Senior Management Analyst - Subject Matter Professional, April ••••• to December ••••• Conducted need assessments and one-on-one interviews with personnel from six finance functional areas to identify current deficiencies; root and intermediate causes of deficiencies; suggested improvement opportunities; percentage of time spent on an activity or activities in a given process; and time spent on activities that initially generate the demand for work. The interviews formed the foundation for improving business processes and strategically planning for an Oracle Financials implementation across the General Accounting Services, Financial Planning and Reporting, Treasury and Cash Management, Budget Management, Program Accounting, and Administrative Asset Management functional areas.
Developed and validated current business processes into As-Is models. Developed Interim Draft Deliverables that documented the current business processes, to include the As-Is models and costs; while utilizing GroupWare SolutionsTM to fully document current operations, procedures, and legacy systems capabilities during the facilitation of focus group meetings. Also developed and validated the new business processes into To-Be models. Developed Interim Draft Deliverables that documented the new processes to include the To-Be models. The documented new processes assisted in the development of a Policies and Procedures Manual.
Maintained and updated the project schedule to ensure all deliverables were submitted on time. Monitored project costs, and lead the client throughout the project to ensure all deliverables were submitted in accordance with the statement of work and proposal. Facilitated final deliverable to client.
Technical Environment: Software MS Word, MS Excel, MS Access, MS Powerpoint, MS Project, MS Visio, and GroupWare SolutionsTM; Hardware Windows •••••, and Windows NT.
Department of Defense, United States Army Corps of Engineers (USACE), Information Technology Support Analysis, Management Analyst Analyst/Facilitator, October ••••• to April ••••• Conducted focus groups and working sessions to extract requirements from functional proponents, in relation to existing Corps of Engineers Financial Management System and other automated information systems and new data requirements. Reverse-engineered financial and related data maintained in commercial off-the-shelf (COTS) software packages into conceptual data models. Researched, identified, and resolved data redundancies across the COTS packages to promote data consistency and interoperability. Insured that data models conform to the Department of Defense (DoD) Data Standardization procedures and guidelines. Developed physical models of the COTS software packages and populated each model into a centralized data repository. Established correlations between the conceptual and physical models to facilitate impact analysis. Conducted impact analysis of proposed system modifications to identify the degree of impact to each COTS packages and business area prior to system implementation. Integrated each conceptual model with the clients Corporate Data Model referred to as the Command Data Model (CDM). Generated reports from the central data repository and ERwin. Conducted benchmarking assessments to determine the feasibility of implementing various COTS software packages.
Technical Environment: Software MS Word, MS Excel, MS Access, MS Powerpoint, MS Project, Survey MS Visio, ERwin, BPwin, and GroupWare SolutionsTM; Hardware DOS Windows •••••, Windows •••••, and Windows NT.
USDA Graduate School Independent Contractor
Department of Agriculture, Office of the Graduate School, Department of Finance, US Virgin Islands, Business Processing Reengineering (BPR) and Training, Education and Certifications
BA, Business Administration/Concentration in Accounting, University of the Virgin Islands, St. Thomas, Virgin Islands, June •••••
Certified Broadcaster, December •••••
Certificate of Completion in Introduction to Capability Maturity Model Integration (CMMI), Staged Representation, V•••••, BearingPoint, February •••••
Certificate of Completion in Patterns for e-Business, IBM Global Services, July •••••
KEYWORDS
Business Analyst/Process Analyst