RESUME
EDUCATION
Master of Science in Student Personnel Administration
Buffalo State College, Buffalo, New York
Bachelor of Science in Elementary Education
Medaille College, Buffalo, New York•••••
Bachelor of Science in Sociology
Buffalo State College, Buffalo, New York•••••
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PROFESSIONAL EXPERIENCE
Research Foundation of SUNY•••••
Erie County DSS - Human Resources Development Division•••••••••• - Present
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Training Liaison/Performance Consultant
Plan and coordinate training, meetings and events for assigned divisions and external organizations.
Oversee events and ensure proper set up. This includes program marketing and all logistics.
Secure room reservations for training, meetings and events using on-line event registration system
Provide Orientation training to new hires at the Erie County Department of Social Services
Coordinated Erie Countys Culture Change initiative for the Department of Social Services and prepared program directors/senior staff for their roll out to over 1,••••• employees
Coordinate professional development trainings for assigned divisions which include: Legal Affairs, Fiscal, Accounting, Office of Child Support Enforcement, Legal Advocacy for the Disabled, Special Investigation Division and HEAP
Monitor trainings secured through local and state contracts
Vincennes Pediatric Therapeutics Buffalo, New York ••••• •••••
Associate Director
Provided quality assurance monitoring of service activity through weekly staff work activity reports and monthly review of service goals and treatment plans
Facilitated Directors, Department, and general agency staff meetings
Supervised an office staff of 3
Coordinated open house and holiday events
Reviewed department statistics and set programmatic goals
Interviewed candidates for various positions and assisted in personnel changes including hiring, performance reviews, progressive discipline and terminations
Research Foundation of SUNY
University at Buffalo - School of Social Work - Buffalo, New York ••••• •••••
Project Director - Office of Continuing Education
Oversaw all training and networking events. This included: marketing, consultant contracts, technology, catering, facilities, logistics, etc•••••
Responsible for all public relations and marketing for the Institute for Nonprofit Agencies (INA) which included numerous TV and radio interviews and maintaining internet marketing strategies
Responsible for coordinating, facilitating and evaluating individual training programs
Coordinated training, technical assistance and infrastructure evaluation tools for •••••+ community based human service agencies, schools and counseling centers throughout Erie County
Acted as liaison for the Institute for Nonprofit Agencies(INA) constituents including school personnel, community organizations and funding sources
Facilitated needs assessment meetings for grant funded county contract
Responsible for recruiting and hiring training consultants and faculty to meet the specific needs of the program
Achieved consistently successful operation of the day-to-day coordination of training for the Erie County Department of Social Services (ECDSS) training grant and the Institute for Nonprofit Agencies (INA) certificate programs
Met timeframes consistently for all planning, reporting and recordkeeping tasks
Reported action plans to the Institute for Nonprofit Agencies(INA) Advisory Board
Child & Family Services, Cheektowaga, New York ••••• •••••
Work Place Services Coordinator - Employee Assistance Program
Coordinated and planned personal enrichment seminars and health promotion programs/activities
Provided excellent customer service to over ••••• company HR Directors, administrative teams and liaisons throughout Western New York representing school districts, corporate, manufacturing, human service and public sectors
Maintained or increased EAP utilization rates by assessing needs of organizations in regards to program promotion
Conducted on-site employee benefits orientation sessions
Facilitated EAP Advisory Committees and Labor Management Committees for individual companies
Developed, maintained and evaluated network of community resources for workplace seminars and health promotion programs
Participated in Quality Improvement meetings and contributed to data collection for Quality Improvement activities
COMPUTER SKILLS
Microsoft Windows XP, Word, Excel, Access, Lotus Notes and Power Point.