Corporate Concierge

••••• M. •••••

WORK EXPERIENCE:

Regal Wine Company Dec. ••••• to current Santa Rosa, CA
Kendall Jackson Wine Estates - Regal Wine Company:
Assistant to the Creative Services Coordinator. Produce sales tools such as POS, wine lists, and sales tools for the Regal/Royal sales teams. Various administrative duties, reception, phones, and general office support. Computer programs used: PageMaker, Microsoft Office. Hired from agency: Nelson Staffing Services (•••••/••••• to 4/•••••)

Seagram Chateau & Estate Wines Company - Jul. ••••• to Nov. ••••• Calistoga, CA
Sterling Vineyards & Mumm Napa Valley:
Direct Marketing Special Projects Coordinator. Special events planning & supervising, budgeting for department and events, internal and general public customer service. Administrative support to manager of department and general office duties. Hired from agency: Alkar Personnel Service (7/••••• to•••••/•••••)

Lavender Hill Spa - Feb. ••••• to Feb. ••••• Calistoga, CA
Receptionist Booking agent, spa coordinating, reception, phones, payment and bookkeeping.
Weekends Only Part-time Job

Auberge du Soleil - Aug. ••••• to Feb. ••••• Rutherford, CA
Relais & Chateau: Four Star Hotel in the Napa Valley
PBX Operator - High volume phones, reports processing, specialized hotel software, interaction with guests of the hotel. Weekends Only Part-time Job

Reverse Angle National Syndication - Jun. to Aug. ••••• Los Angeles, CA
Celebrity interview program. Screen Credits for: Associate Producer and LA Location Coordinator.

Friedman Personnel Agency Aug. ••••• to Jul. ••••• Studio City, CA
•••••th Century Fox, Steven Spielbergs SHOAH Foundation, Turner Pictures, PolyGram Filmed, & FX
Post Production Michael and Almost Heroes," Computers; IBM and Macintosh, Administrative Assistant and office support, general office duties, post production paperwork, reception, word processing, phones (••••• lines), filing, business correspondence, data entry, mail metering, mass mailers, copying, & various errands.

Alkar Personnel Service - Apr. to Aug. ••••• Napa Valley, CA
Crystal Geyser, & Beringer Vineyards.
Temporary office support - Duties involve: Administrative Support to VP of Production, Customer Service, Computers; IBM and Macintosh, Windows, Word processing, Excel, DeskTop publishing, phones, problem solving, business correspondence, shipping and receiving, board meeting minutes, reception, filing, mass mailers, data entry, union timecards and multiple errands.

All American Video - Nov. ••••• to Apr. ••••• Clearlake, CA
Video Clerk, Supervisor. Duties involve: Customer service, customized computer programs, data entry, phones, scheduling, reservations, store maintenance, and errands.

EDUCATION:

Empire College Santa Rosa Junior College Middletown High School
Santa Rosa, CA Santa Rosa, CA•••••Middletown, CA

Various Seminars/Workshops for further education: Exceptional Customer Service, Customer Service for Dummies, The Professional Assistant, Personal Assistants to Celebrities.

Travel booking and itineraries, personal concierge, post production experience, exceptional people skills.