CSR Specialist/Supervisor

••••• S. ••••••••••
EXPERIENCE•••••••••• Present Vista Hospital of Dallas Garland,Tx
••••• Business Office Supervisor••••• Oversee daily activites of the Admitting & Emergency Room Registras, PBX operators and Business Office Employees
Coordinate work week schedule for employees, Time Sheets, Update and maintain files on Employees.
Requistions, answer employees questions regarding admitting.
Responsible for resolving registration issues, insurance verification, obtain authorizations.

••••• Garland Radiology Associates Garland, TX
•••••Medical Coder/Billing••••• Process charges for billing to the appropriate insurance companies to include Workman Compensation. Provide the correct ICD••••• and CPT codes.
Post Insurance payments•••••••••• Baylor Medical Center Garland Garland, TX.
•••••Admitting Representative and Billing Inquiry Specialist••••• Registered patients for procedures to be performed and or admission into hospital. Pre Admit and Insurance Verifications.
Patient Walk-ins and heavy phone customer service.
Financial Aid Counselor duties.••••• ••••• Anthem Dallas, TX.
Employee & Customer Service Representative
Processed Employee Claims and answered benefit questions.
Unit Leader over 6 employees processed Weekly Indemnity Claims.
Heavy Customer Service Phones.•••••••••• Blue Cross & Blue Shield of TX Richardson, TX.
••••• FEP Customer Service Representative
Processed claims and appeals for the Federal Employee Program.
Heavy Customer service. •••••EDUCATION
••••• Woodrow Wilson High School Dallas, TX
••••• RBMA Seminars.