RESUME
CAREER OBJECTIVE
I am a highly motivated and trained professional seeking a challenging and rewarding position.
CORE STRENGTHS
I have over ••••• years of experience in the customer service field, the ability to perform in a leadership role, excellent organizational skills and a strong mechanical aptitude. I have a solid work history, exceptional work ethic and am highly dependable.
PROFESSIONAL EXPERIENCE
TRAILSIDE CONVENIENCE MART, Pulaski, WI: Operations Manager, April ••••• December •••••
Supervision of clerks and daily operation of all aspects of convenience store and gas station
Placed merchandise orders and set merchandise pricing
Recruit, hire, coach and train quality employees
Preparation of weekly employee schedules
Handle difficult employee performance issues and customer service issues with professionalism
Regular communication with customers and salespersons
Monitor merchandise, security system and signage for store
Daily bookkeeping, balance cash register and perform bank deposits
Responsible for indoor and outdoor maintenance needs on the property
TILOT OIL COMPANY, Green Bay, WI: Store Manager, July ••••• March •••••
Operated all aspects of a convenience store including supervision of employees
Placed accurate orders to ensure proper inventory of product in the store at all times
Daily bookkeeping
Communicated regularly with customers, employees and salespersons
CARVER BOAT, Pulaski, WI: Assembler, August ••••• July •••••
Assembly of yachts including all cabinetry and galley counter tops
Installed plumbing and main electrical harnesses
Operation of mechanical tools needed to complete assembly.
HANSENS DAIRY STORE, Green Bay, WI: Supervisor/Cook, July ••••• August •••••
Supervised daily operation of store, including kitchen
Accurate preparation of both large and small orders for customers
Daily preparation of fresh product to offer for sale
Stocked store to company standards
MAPLEWOOD MEATS, Pulaski, WI: Customer Service, July ••••• August •••••
Acquire meat orders
Worked with factory floor to process orders
Ensure that all customer orders were complete and accurate
EDUCATION
••••• Seymour Community High School, Seymour, WI
••••• Northland Community College, Grand Forks, MN
Marketing - Associate Degree
••••• Northeast Wisconsin Technical College, Green Bay, WI
Courses Food Preparation, Food Service and Responsible Beverage