Customer Service

OBJECTIVE: To obtain a position in Management preferably in Human Resources, where I will be able to utilize my prior work experience and education, while developing new skills and growth.

EDUCATION
••••• Bachelors of Science - Human Resources Management
Faulkner University, Montgomery, AL
••••• Associates of Art - Public Relations
Lurleen B. Wallace State College, Andalusia, AL
••••• Associate of Science - Business Administration
Lurleen B. Wallace State College, Andalusia, AL
SKILLS
Supervision
Inventory Management
Record-Setting, Retail Sales Growth, Loss Prevention Service/Sales Incentive
Merchandising Marketing Motivational Training
Customer service Representative
WORK EXPERIENCE
••••• Presently
Cashier
Wal-Mart Inc.
Andalusia, AL
Customer Interaction
Product Sales
Compute and Record totals of Transactions
•••••
Assistant Store Manager
Peebles Inc.
Opp, AL
Managed the day-to-day sales activities and drives sales forward
Trained, supervised, and schedule full and part-time associates
Balance daily reports and make daily deposits
Ensured proper merchandising and displays
Supervised the loss prevention program
Attended managers professional development training
Coordinated job responsibilities and special projects for employees
•••••
Store Manager
Burkes Outlet Store
Andalusia, AL
Hired trained and supervised an eight member team of full and part-time associates
Managed the day-to-day sales activities
Recommended alternative solutions for clients and staff with conflicts
•••••
Store Manager/Owner
Unlimited Fashions
Andalusia, AL
Responsible for all in store sales operation
Manage and trained sales associates
Implement sales/service incentive program
Develop and implement comprehensive loss prevention programs
Advised customers on trends, colors fabric and styles
Maintain daily reports and make bank deposits
Coordinated job responsibilities and special projects for employees

REFERENCES; Available Upon Request