Customer Service Assoc I

•••••

Objective: To obtain a position in a professional atmosphere.

Qualifications: I have customer service skills, good communication and
organizational skills. Ive had training in Word,
Windows, WordPerfect, Access, Excel, PageMaker and
Email/Internet. I can also operate a switchboard and
do filing.

Education:
••••• Muskingum Area Technical College
Business Administration: Microcomputer Applications
Studies: Word Perfect, MS Word, Page Maker,
Excel, Lotus •••••

••••• Muskingum Perry Career Center
Clerical Occupations

Employment:
Aug. ••••• Jan••••• Wal-Mart Super Center
Sales Associate
Duties: Assisting customers with purchases
and special orders in the Fine Jewelry
Department, operating cash register and ear piercing.

Nov. ••••• Jan••••• Bear Creek Corporation
Customer Service and Sales Specialist
Duties: Assisting customers with telephone
orders, tracking deliveries and helping resolve
customer complaints.

Nov. ••••• Jan. ••••• Bear Creek Corporation
Customer Service and Sales Specialist
Duties: Assisting customers with telephone
orders, tracking deliveries and helping resolve
customer complaints.

Jan. ••••• April ••••• AT&T
Customer Service and Sales
Duties: Assisting customers new and existing telephone
service and features and helping resolve customer
complaints.

Sept. ••••• Jan. ••••• Lazarus Department Store
Sales Associate
Duties: Assisting customers with purchases and
returns.

Sept. ••••• - Feb. ••••• AT&T
Collections Dept. Associate
Duties: Assisting customers resolve collection issues,
and updating customer files.

June ••••• Aug. ••••• Coffman Law Office
Receptionist
Duties: Answering phones, greeting clients, typing,
filing, operating fax machine and copy maching.