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- People
- Customer Service
Email
•••••
Phone
•••••
Member No.
14347785
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Employment Type:
No Preference
Salary:
$20-30k
Education:
Associate's Degree
Willing to Relocate:
Not Provided
RESUME
••••• M. •••••
••••• •••••th Street South, Unit H
Fargo, North Dakota •••••
Cell Phone: •••••
Professional Education
Business Administrative Secretary
Wahpeton State School of Science, Wahpeton, North Dakota
Fall ••••• Summer •••••
Continuing Education Classes
Fraud and Forgery
Foreign Asset Control
Wire Transfers
Deposit Account Training
Conflict Resolution
Diversity Training
Supervisor and Coaching Classes
Stress Management in the Workplace
Professional Experience
CSR Insurance Agent
Glenwood State Agency, Glenwood, Minnesota
October ••••• present
Download our daily workflow from our various insurance companies (••••• or more) and invoice them on our computer system.
Balance of monthly statements from our business and insurance companies.
Correspondence for soliciting new business and individual clients to increase our business.
Balance and maintain monthly spreadsheets.
Quote premiums for clients looking to increase their insurance coverage.
Contact clients in regards to their lapsing policies due to non-payment of premiums and work with them to find a resolution.
Backed tellers when shorthanded.
Lead Teller and Customer Service
Wells Fargo Bank, ••••• Maple Street, Alexandria, Minnesota
May ••••• October •••••
Ordered and sold of money.
Balanced the vault.
Responsible for accuracy on audit issues concerning official bank checks and check return log.
Responsible for rent, maintenance and accurate records of safety deposit boxes.
Recapped daily transactions involving money orders, cash advances, deposits, withdrawals, and other banking business.
Conducted daily activities such as opened and processed mail, ordered supplies.
Teller Supervisor
Lead Teller and Customer Service
Sales Associate/Loan Department
Internal Help Line Representative
Wells Fargo Bank, ••••• Chicago Avenue South, Minneapolis, Minnesota
September ••••• May •••••
Interviewed, hired and dismissed tellers.
Supervised, trained and mentored newly hired tellers.
Process credit card applications, process instant cash card and instant cash/check cards from teller referrals.
Opened, closed and updated of business and personal bank accounts.
Defused and resolved customer complaints.
Made referrals to bankers for product sales.
Backed tellers when shorthanded.
Sales Associate
Marshall Fields, Southdale Shopping Center, Edina, Minnesota
March ••••• •••••
Licenses
Minnesota Insurance License for Property and Casualty
Alexandria Technical College
Business and Personal Strengths
••••• •••••th Street South, Unit H
Fargo, North Dakota •••••
Cell Phone: •••••
Professional Education
Business Administrative Secretary
Wahpeton State School of Science, Wahpeton, North Dakota
Fall ••••• Summer •••••
Continuing Education Classes
Fraud and Forgery
Foreign Asset Control
Wire Transfers
Deposit Account Training
Conflict Resolution
Diversity Training
Supervisor and Coaching Classes
Stress Management in the Workplace
Professional Experience
CSR Insurance Agent
Glenwood State Agency, Glenwood, Minnesota
October ••••• present
Download our daily workflow from our various insurance companies (••••• or more) and invoice them on our computer system.
Balance of monthly statements from our business and insurance companies.
Correspondence for soliciting new business and individual clients to increase our business.
Balance and maintain monthly spreadsheets.
Quote premiums for clients looking to increase their insurance coverage.
Contact clients in regards to their lapsing policies due to non-payment of premiums and work with them to find a resolution.
Backed tellers when shorthanded.
Lead Teller and Customer Service
Wells Fargo Bank, ••••• Maple Street, Alexandria, Minnesota
May ••••• October •••••
Ordered and sold of money.
Balanced the vault.
Responsible for accuracy on audit issues concerning official bank checks and check return log.
Responsible for rent, maintenance and accurate records of safety deposit boxes.
Recapped daily transactions involving money orders, cash advances, deposits, withdrawals, and other banking business.
Conducted daily activities such as opened and processed mail, ordered supplies.
Teller Supervisor
Lead Teller and Customer Service
Sales Associate/Loan Department
Internal Help Line Representative
Wells Fargo Bank, ••••• Chicago Avenue South, Minneapolis, Minnesota
September ••••• May •••••
Interviewed, hired and dismissed tellers.
Supervised, trained and mentored newly hired tellers.
Process credit card applications, process instant cash card and instant cash/check cards from teller referrals.
Opened, closed and updated of business and personal bank accounts.
Defused and resolved customer complaints.
Made referrals to bankers for product sales.
Backed tellers when shorthanded.
Sales Associate
Marshall Fields, Southdale Shopping Center, Edina, Minnesota
March ••••• •••••
Licenses
Minnesota Insurance License for Property and Casualty
Alexandria Technical College
Business and Personal Strengths