Customer Service

CORE STRENGTHS:

General
Exceptional Customer Service ability - Customer focused
Excellent Office skills and personable & likable manner
Excellent communicator
Computer, maths & writing skills
"Will do", hard work ethic


Printing
Experienced in all aspects of Print Production from initial
concept and creative through to finished product and
distribution - within budget, exact specification and on time!
•••••+ years hands-on experience including ••••• years running actual presses
Unparalleled technical knowledge and Customer Service
Unique problem solving ability combined with
Will do attitude I look for solutions not problems!
Excellent communication skills
Vendor Sourcing, Management & Selection
Purchasing - Cost Reductions, contract negotiations
Project Management - From inception through design, production & Delivery



•••••

QUALIFICATIONS:
City & Guilds 4 Year Degree (London
College of Printing, UK) Master Craftsman Printer - Distinction
City & Guilds (London College of Printing, UK) Print Estimating - Distinction
City & Guilds (London College of Printing, UK) Print
Production, Customer Service, Management & Sales - Distinction
Institute of Linguists - German

AWARDS:
London College of Printing Student of the Year - Machine Printing •••••, ••••• & •••••
London Institute Student of the Year -
Overall ••••• (South Notts Printing College/London Institute - UK)
The Boots Company plc - Apprentice of the Year •••••
UK National Sports Photographer of the Year Finalist •••••
Numerous Awards for Print Excellence with
various projects I was associated with over the years

PROFESSIONAL EXPERIENCE

Safeguard Business Systems, Fresno, CA June ••••• - May •••••
Senior Customer Service Representative


Label Technology Inc., Merced, CA March ••••• - February •••••
Customer Service Manager



Quebecor World / Western Trade Printing, Merced / Fresno, CA April ••••• - March •••••
Corporate Account Manager
The Quebecor Group went into receivership February •••••



HSBC Bank, North America, Group Purchasing, Salinas, CA August ••••• - April •••••
Senior Print & Direct Mail Buyer



••••• Moved to the USA in May ••••• I have
full Permanent Residency status for the US (NO conditions) •••••


Polestar Direct, Nottingham UK Dec ••••• - May •••••
Buyer /Commercial Executive /Customer Service


The Burton Group plc, London/Leeds & Taunton, UK March ••••• - Dec •••••
Print Consultant/ Print Buyer


The Boots Company plc, Nottingham UK May ••••• - March •••••
Master Craftsman Printer


HOBBIES AND INTERESTS:
I love photography, particularly Concerts & Sports.
I am learning to play the Guitar.
I enjoy travel both Europe and the USA.

NOTE: If you want a top notch employee, you will have to
demonstrate that you can be a top notch employer as well it works both ways •••••