Customer Service

OBJECTIVE: To secure a challenging position where my knowledge, experience and creative ••••• drive will contribute to an effective business team.


COMPUTER SKILLS: MS Office, Outlook, Goldmine, SFA, ACT, Mactive, Cyrous, ••••• Postal Mate, Infomax

SUMMARY OF QUALIFICATIONS:
Thrive in a fast paced environment and have a high capacity for multiple tasks with changing priorities.
Training and Development.
Recruiting, Interviewing, New Hire Orientations.
Labor Relations.
Nurture and develop strong relationships between company and client.

PROFESSIONAL EXPERIENCE:
Maxim Healthcare Services••••• •••••/••••• •••••/•••••
ADMINISTRATIVE ASSISTANT/MEDICAL RECORDS
Assist nurses at Wellness Clinics.
Track and manage Physician Orders and Summaries.
File and manage client flow sheets for charts.
Trained to assist with Human Resource workflow.

Tokay Press, Stockton, CA••••••••••/•••••/•••••
PRINT BROKER / SIGN CONSULTANT
Generated business by assisting customers with printing and various sign needs.

The Record, Stockton, CA••••••••••/•••••/•••••
INSIDE ADVERTISING SALES EXECUTIVE
Consulted with customers on market strategies for news media advertising.

Business Office Systems, Inc., Stockton, CA••••••••••/•••••/•••••
SALES REPRESENTATIVE
Conferred with clients on the lease or purchase of copiers, printers and facsimile machines.

WOLCO Business Systems, Inc., Salida, CA••••••••••/•••••/•••••
SALES REPRESENTATIVE
Consulted with clients on the purchase or lease of printers, copiers and facsimile machines.

Act••••• Personnel Services, Stockton, CA••••••••••/•••••/•••••
STAFFING MANAGER
Generated profitable business by acquiring, qualifying and maintaining/servicing job orders.
Identified, screened, evaluated, and then matched qualified applicants to the specific needs of the client.

Pre-Sort Center of Stockton, Stockton, CA••••••••••/•••••/•••••
REGIONAL SALES ASSOCIATE
Explained and developed marketing services for mailing, printing, and document management.

PacWest Telecomm, Inc., Stockton, CA••••••••••/•••••/•••••
FIELD ACCOUNT MANAGER
Provided ongoing, proactive, post installation support.
Maintained customer and public relations.
Provided problem solving resolutions for key accounts.
Upsold clients on new products.

AT & T Corporation, Modesto, CA••••••••••/•••••/•••••
SALES SUPERVISOR
Processed long distance and international calls; upsold services and programs.
Developed Marketing and Branding strategies.
Trained and developed operators.
Represented employees concerning labor related issues.


COMMUNITY INVOLVEMENT:
Volunteer Liaison from the Greater Stockton Chamber of Commerce
Board of Directors for the Asian American Chamber of Commerce
Past Vice President of Port City Professionals /BNI Central Valley
Event Coordinator of Consider it Done / BNI Port City Professionals

EDUCATION:
ITT Technical Institute, Lathrop, CA
Pursuing an Associates Degree in Computer Science






REFERENCES: Available upon request