customer service

Objective : To obtain a part-time or full-time position within the customer service field, enjoyable environment and where my skills and abilities can be of benefit for my employer.



Skills & Abilities

Customer Service & Retail Skills
Customer Service
Interpersonal
Bilingual
Team Player
Handling of cash, debit and credit transactions
Sales & Advertising of products
Multitasking

Technical & Office Skills
Basic Computer Skills
Email & Browsing
Word, Excel
Spreadsheets & Reports
Filing
Telephone Protocols & Reception



Education

Grade ••••• (Diploma)
Office Assistant (College Diploma)
Lifeskills Course (Certificate)






Work Experience



Elmwood Motel & Apartments Inc.
••••• Elmwood Drive, NB
Front Desk Clerk/Managers Assistant
••••• Present

*Front Desk- Including customer service, answering telephone, receiving/outgoing mail, taking reservations/cancellations, troubleshooting to customers needs, handling cash, debit & credit transactions, reports, opening and closing of motel. Scheduling of housekeeping, preparation of payroll hours, inventory of supplies, advertisement, breakfast host.



ACA Credit Services
St. George Street, NB
Administrative Assistant
Present

*Administrative Assistant- Reception, answering calls, banking, reports, filing & research, customer service.

*Accounts Receivables- Primary contact including inbound & outbound sources with clients for funds owing. Investigating disputes, errors, invoices & reconciling billing accounts.



Petite Ecole Elmwood
Elmwood Drive, NB
Child Care Monitor/Directors Assistant
•••••

*Child Care Monitor- Responsible for children in my class group, organizing weekly schedule/activities, meeting & assisting with parents and to their childrens needs.

*Directors Assistant- Handling of payments, preparation of snacks & lunch, answering the telephone, filing, in charge of registration of children and parents touring the facility, staff handling.