Customer Service Rep

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Objective: Secure a position with a company enabling me to utilize my existing experience and skills through continued dedication to result in growth and advancement.
Skills:
Very familiar with - Microsoft Word, Outlook, Power Point, Excel, Publisher, Oracle and Reserve
Type ••••• wpm
Additional skills in human resources.

Highlights:
Computer literate can quickly learn new software
Excellent communication skills
Committed to assisting others
Demonstrated ability to work effectively with customers
Portray a high degree of professionalism, maturity and business savvy

Experience:

From: •••••/••••• Present Levy Restaurants, Dallas, TX (At American Airlines Center)

Suite Runner
Exporting food and drinks to suites.
Customer Service and assistance.
Overseeing production of distribution.
Requisition and Inventory

From: •••••/••••• •••••/••••• Ageis Communications, Dallas, TX (For Humana Insurance)

Customer Service Rep.
Receive and return calls/emails in reference to customer concerns/questions.
Heavy call volume from inbound call center
. Screened calls based on programs request and location and forwarded calls to appropriate department.
Entered and revised new orders for guests.

From: •••••/ ••••• •••••/••••• Museum of Nature and Science, Dallas, TX
Guest Relations Representative
Receive and return calls/emails in reference to customer concerns/questions.
Filed, faxed, printed and copied documents.
Entered and revised new orders for guests.
Closed checks and handled cash payments and deposits.
Process invoice adjustments

From: •••••/••••• •••••/••••• Wal-Mart, Dallas, TX

•••••Retail Sales Associate
Setting up displays and restocking.
Unloading shipments and cleaning.
Floor sales and cash handling.


Education:

••••• ••••• Mountain View College, Dallas, TX
•••••Studied Teaching
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••••• ••••• El Centro College
Studied office applications
Microsoft certified

••••• ••••• Skyline High School
•••••Basic Studies
•••••High School Diploma


References: Available upon request.