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Email
•••••
Phone
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Member No.
929750
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Employment Type:
Full-Time
Salary:
$20-30k
Education:
High School Diploma
Willing to Relocate:
Not Provided
RESUME
Earthlink, Harrisburg, PA
Senior Saves Representative:
Provided customer support in a call center environment. Assisted in
meeting annual company goals in lowering churn. Took calls from
customers wanting to cancel their internet service and worked to
"save" them, in order to keep them as an Earthlink customer. Answered
general questions relating to account billing, email configuration, and new
products and services. Worked with dial up, broadband, and satellite
customers. Worked in a team environment, attending team and department
meetings.
••••• EFCO, Monett, MO
Maintenance Technician
Maintained punch press, hydrolics, saws, forklifts, and sideloaders. Repaired
equipment when necessary. Responsible for PLC, welding, and various electrical
work.
References available upon request.
Senior Saves Representative:
Provided customer support in a call center environment. Assisted in
meeting annual company goals in lowering churn. Took calls from
customers wanting to cancel their internet service and worked to
"save" them, in order to keep them as an Earthlink customer. Answered
general questions relating to account billing, email configuration, and new
products and services. Worked with dial up, broadband, and satellite
customers. Worked in a team environment, attending team and department
meetings.
••••• EFCO, Monett, MO
Maintenance Technician
Maintained punch press, hydrolics, saws, forklifts, and sideloaders. Repaired
equipment when necessary. Responsible for PLC, welding, and various electrical
work.
References available upon request.
KEYWORDS
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