Customer Service Rep

Objective:

Seeking a challenging position within your company in order to enhance my abilities for professional growth and advancement based on contribution and initiative.

Qualifications & Skills

Customer Service, Technical Support, Type •••••+ wpm, CCT, HTML, IBM PS •••••, Microsoft Suites •••••, Outlook Express, Webmaster, World Wide Web, Windows •••••/•••••/NT,•••••, FLASH, SWISH, AS•••••, Internet Explorer

Education

Chicago State University ••••• - •••••
Chicago, Illinois

Lindblom Technical High School ••••• - •••••
Chicago, Illinois

Employment History

DHL May ••••• July •••••
Jacksonville Fl. Warehouse Associate- Sorting packages for delivery

Sears Lawn & Garden Febuary ••••• - May •••••
Jacksonville Fl. Lawnmower Tech- Repair Lawn Mowers.

R R Donnelley Logistics April ••••• present
Jacksonville Fl. Shipping, loading and unloading packages

Donnelly Communications November ••••• - January •••••
Atlanta, Ga. Customer Service Order Entry in a hi-volume call center

EarthLink Internet September ••••• - June •••••
Atlanta, Ga. Help Desk/Tech Support- Provided phone technical support for internet connection, all email, browser, ftp and other web applications to Earthlink dial up and DSL internet customers.

Activities

My interests include writing, engaging in historical and theological studies and discussions, and creating websites.