Customer Service Representative

Objective To best utilize my strong communication skills in a fast paced environment where there are opportunities for advancement.
Work Experience October ••••• Present Dun & Bradstreet RMS Bethlehem, PAAsset Manager Maintain a large, high profile portfolio of clients by reconciling their receivables. Fulfill all customer requests, including invoice requests, dispute resolution, application of payments/credits, etc. Fulfill weekly status and forecasting reports in MS Excel for all clients in the portfolio. Multi-task between ••••• computer programs in order to research customers orders, invoicing, and account •••••h ••••• October ••••• Inter-Media Marketing Solutions Allentown, PATelesales Representative/Recruiter Recruit, hire, and coach new and existing sales reps. Train them on the communication skills needed to make a sale and fulfill the •••••ary ••••• March ••••• Sedexho Marriott-St. Lukes Hospital Allentown, PAHostess/Food & Nutrition Department Light computer work, delivery of food trays to patients, calculating calories per menu, preparation of snacks, and extensive cleaning duties.
Education June ••••• Pennsylvania Department of Education Harrisburg, PAGeneral Education Degree (GED)
Work Related Skills•••••Excellent Interpersonal Skills Dependable Motivated Work Independently Relationship Building Skills Team Player Detail Oriented Assertive Good Listening Skills Quick Learner
References Available Upon Request