Customer Service Representative

Education

Associates in Arts in Science
Graduated •••••
Spoon River College

In process - Bachelors in Sociology
Currently enrolled
Western Illinois University
August ••••• present

Work Experience

May ••••• Present
Riverview Inn, Liverpool, IL
Head waitress
•••••-Managing front of the house
•••••-Serving of food, drink and bill
•••••-Delegating tasks
•••••-Schedule employees for shift
•••••-Prepare food
•••••-Waiting tables and parties of up to ••••• people
•••••-Organize events
•••••-Bartend
•••••-Heavy lifting and prolonged carrying


March ••••• November •••••
Country Financial Insurance Agency, Canton, IL
Secretary
•••••-Schedule appointments
•••••-Entering information into computer
•••••-Customer interaction
•••••-Answer phone calls and questions
•••••-Maintenance of office


May ••••• October •••••
Canton Country Club, Canton, IL
Head Waitress
•••••- Organize events
•••••- Manage employees
•••••- Sanitation of kitchen and restaurant
•••••- Customer service
•••••-Serving of food, drink and bill



Skills

Experience with the public and customer service
Reliable
Great work ethic
Works efficiently on my own as well as with others
Accepting of new challenges
Willing and ready to learn new job skills
Handles pressure well
Experience with computers



Personal detail

Drivers license- clean, never revoked or suspended
Independent and reliable transportation
Available for any shift, holidays and overtime
No medical restrictions or complications

* References available upon request