Customer Service Representative

-mail: •••••
•••••

OBJECTIVE
To secure employment that utilizes my skills and experience to the fullest with a company that has room for growth.
SUMMARY OF QUALIFICATIONS
Medical assistant, C.N.A., with phlebotomy, E.K.G., and strong customer service skills. Who possess compassion, reliability,and maturity.
WORK EXPERIENCE
Recovery Associate (•••••/••••• - 1/•••••)
J C PENNEY CORPORATION IN, Andalusia, AL
Return merchandise to it proper location, straighten departments.
Reservationist (•••••/••••• - 2/•••••)
Tropic Star of Pine Island, Bokeelia, FL
Made reservations, multi line phone system operator, and customer service. I also babysat my co-emplyees 2 preschool children.
medical assistant (1/••••• - •••••/•••••)
Dr. Richard M. Dunlop D.O., St James City, FL
Duties inclided preparing exam rooms, taking vital signs,keeping accurate charts, veni puncture, finger sticks, E.K.G. testing, ear irrigations,u/a testing, calling prescriptions in to pharmacy,assisting physcian with office procedures.
.C.N.A./weekend supervisor (1/••••• - 3/•••••)
Villa Palms A.L.F., Ft myers, FL
Duties included assisting residents with activities of daily living, medications assistance, ambulation assistance, range of motion, O.T.,and P.T. assistance, maintaining accurate charts, refilling prescriptions, meal preparation.
C.N.A. (6/••••• - 1/•••••)
Premiere Nurses Registry, Ft Myers, FL
duties included assistance with A.D.L.s medications assistance, meal prep, outings to doctors appointments,shopping,light housekeeping, reporting changes to nurse supervisor, safety in clients home.
EDUCATION
Phlebotomy
Education for health care occupationns
West Palm Beach, FL
I graduated at the top of my class with an over all score of •••••%. I recieved skills and exprerince in veni-puncture, finger sticks.
E.K.G.
Education for health care occupations
West Palm Beach, FL
I recieved an over all score of •••••%. I was trained in placement of probes and basic knowledge of reading results.
Medications Tech
Villa Palms A.L.F
Ft Myers, FL
I was given this class through an employer, i was educated how to assist in dispensing medications, controlled medications, and signs of adverse reactions.
REFERENCES
Vincent Tapager
owner/operator
••••• PineIsland Rd.N.W.
Bokeelia, FL •••••
Phone: (•••••) •••••
Alt. Phone: (•••••) •••••
Relationship: Former employer

Sally Tapager
Adverting executive
••••• Caloosa Dr.
Bokeelia, FL •••••
Phone: (•••••) •••••
Relationship: Former employer

Kimber Demaris
reservationist
••••• PineIsland Rd. N.W.
Bokeelia, FL •••••
Phone: (•••••) •••••
Relationship: co employee