Customer Service Representative

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Danville, Il. •••••
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Email: •••••


Dear Hiring Executive:

I am submitting this letter and the enclosed information to introduce myself and express my interest in obtaining a challenging position that will utilize and enhance my previous work experience and skills.

I have worked in a team-based environment during the past years. My past experiences have provided me with the opportunity to work in a face-paced environment where being able to prioritize tasks and handle a multitude of projects was essential. As a result of my willingness to take on various responsibilities. I strive to achieve positive results in all aspects of my job. My credential has proven that I am enthusiastic and an innovative individual who takes responsibility seriously.

I hope that you can consider me a candidate for an available position. I would greatly appreciate more information as well as the opportunity to interview with you to discuss any opening you may have available.

If you have any questions, I can be reached at (•••••) ••••• Thank you for your consideration and I look forward to hearing from you.

Sincerely,
••••• •••••



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••••• S. Kostner
Chicago, Il. •••••
(•••••) •••••
e-mail: •••••
PROFESSIONAL OBJECTIVE:•••••

To obtain a challenging position in an environment where I will utilize and enhance my previous work skills and experience for the benefit of the company and myself, while providing an opportunity for personal growth and advancement.

PROFESSIONAL EXPERIENCES:

TRI-POWDERCOATING, INC. November ••••• - January •••••
Office Manager
Assistant to 3 Executive Officers
Responsible for addressing customers concerns, problem solving issues regarding turn-around time, delivery date, quality of service provided and questions regarding invoicing.
Provided translation services to Spanish speaking staff and clients.
Provided general office duties.
Maintained payroll, staff •••••K records, employee records and union dues.
Tracked all sales records, accounts receivable, all sales commissions.
Coordinated meetings arrangements with clients.
Training for new staff
Purchasing office supplies and maintaining office equipment.

Shipping Coordinator
Dispatcher for 3 drivers. Coordinating pickups and deliveries for customers
Maintenance data on trailers on a daily basis
Customer Service
Fast turn-around on samples for customers

Purchasing
Purchased materials for the Powder Department•••••
Maintained inventory of powders used and purchased

ADDITIONAL SKILLS:
Computer literate. Familiar with Windows, Microsoft word, Excel,
Tech Gap Accounting and Peachtree Accounting
Excellent written and verbal communication skills.
Superior organizational skills
Fluent in Spanish both written and spoken