Customer Service Representative

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Hanford, CA ••••• Phone ••••• Home (•••••) ••••• Cell
E-mail •••••
••••• James •••••
Objective To Successfully Gain Employment
Summary of qualifications January ••••• to Present
Enterprise Rent-A-Car Company of Sacramento Fresno California
Loss Control Subrogation Specialist
X Investigate, evaluate, analyze and negotiate a large volume of claim files.
X Demonstrate ability to handle adversarial situations calmly
X Work and succeed in a multi-cultural environment
X Work effectively in either an independent or team environment
X Ability to demonstrate successful negotiations
X Demonstrate an analytical aptitude
X Ability to multi-task and meet deadlines
X Perform miscellaneous job-related duties as assigned
Additional experience April ••••• to December •••••
Enterprise Rent-A-Car Company of Sacramento Fresno California
Vehicle Repair Coordinator
X Review estimates from body shops to ensure accuracy
X Oversee several body shops to ensure quality and timeliness of repairs
X Locate quality body shops and negotiate discounted labor and parts rates for repairs for a large fleet of vehicles
Professional memberships Arbitration Forums Panelist
Interests and activities Riding my Harley, Camping, Boating, Hiking, Fishing, Video Games, Kayaking, Attending Sporting Events and Concerts
References Ron Hughes ••••• Fairmont, Hanford, CA ••••• (•••••) •••••
Lance Crewse ••••• Mayfair Court, Hanford, CA ••••• (•••••) •••••
Joel Garcia ••••• 9 1/8 Avenue, Hanford, CA ••••• (•••••) •••••