Customer Service Representative

••••• •••••
•••••, ••••• Hanford, CA •••••
••••• ••••••••••QUALIFICATIONS PROFILE
Highly creative and motivated Graphic Designer with experience in advertising, print design and print production. Great communication and collaborative skills; able to build and maintain positive customer relationships that produce winning results. Dedicated with a great eye for detail; accustomed to multi-tasking in a fast-paced, deadline-driven environment. Creative experience in the following:
Business Cards Post Cards & Mailers Wedding Invitations Brochures Promotional Packages Photograph Retouching
Posters CD Cover & Insert Designs Publication Layouts•••••PROFESSIONAL EXPERIENCE
Gap, Inc. - Banana Republic Factory Store Tulare, California ••••• April •••••present
Retail Sales Associate
Responsible for greeting and offering assistance to customers as needed. Maintain daily sales goals and objective. Solicit customer to apply for a BR Card and open new accounts. Complete merchandise recovery as well as maintain fitting rooms and other work areas to company standards. Follow company merchandise presentation directives and standards. Complete price markdowns and signage quickly and accurately. Assist with replenishment of new and current merchandise.•••••American Marketing & Publishing, L.L.C. DeKalb, Illinois ••••• April •••••February •••••
Graphic Designer
Consistently meet tight deadlines in a fast-paced environment, working closely with fellow designers to achieve goals and improve processes. Efficiently create and design eye-catching, informative display ads specific to each clients needs from beginning to end. Highly knowledgeable of programs such as InDesign, Photoshop and Illustrator to accomplish company goals. Successfully lay out and prepare for print community directories containing local phone numbers and addresses, •••••+ ads, maps and community activities published in over ••••• communities throughout the Chicagoland area.
Key achievements:
Provided creative design solutions to roughly 5,•••••+ clients, most under extremely tight deadlines.
Successfully completed and met project deadlines on time; five perfect publications during employment.
Awarded Ad of the Week, Ad of the Month and Ad of the Quarter multiple times; winning Ad of the Year in •••••
Established trusting relationships with managers, co-workers and important clients.•••••Discount Labels, Inc. New Albany, Indiana ••••• February •••••February •••••
Composition/Pre-Press Production
Expertly transfer information and artwork to multiple die label templates; prepare files to print on various mediums such as business cards, regular and embossed labels, stamps and water bottles. Successfully complete given tasks quickly and on time with perfection; achieve production goals on a regular basis. Collaborate with co-workers to accomplish large orders in an efficient and timely manner.
Key achievements:
Successfully achieved and exceeded production goals and deadlines.
Knowledgeable in preparing files to print for various mediums.
Established positive relationships with supervisors in several departments; known for being dependable during times of high workflow and maintained an excellent attendance rate.•••••EDUCATIONAL BACKGROUND
Bachelor of Arts in Art + Design, with a specialization in Graphic Design ••••• •••••
Anderson University, Anderson, Indiana•••••TECHNICAL PROFICIENCY
Platforms Mac OS 9/•••••; Windows
Applications Adobe InDesign, Photoshop, Illustrator and Acrobat; Quark Xpress; MS Office; BarCode Pro