Customer Service Representative

ORE STRENGTHS (ALL the skills learned below can be utilized in non-print companies) :



Exceptional Customer Service, Sales and relationship building skills

Unique problem solving ability combined with Will-do attitude - I look for solutions not problems!

Excellent communication skills combined with an exceptional work ethic

Strategic Sourcing, Vendor Management & selection and negotiation skills

Willing to relocate for the right opportunity or Company

Exceptional team player or I can work on my own without supervision

References available upon request

•••••



QUALIFICATIONS:

City & Guilds 4 Year Degree (London College of Printing, UK) Master Craftsman Printer - Distinction
City & Guilds (London College of Printing, UK) Print Estimating - Distinction
City & Guilds (London College of Printing, UK) Print Production, Customer Service, Management & Sales - Distinction
Institute of Linguists - German

AWARDS:
London College of Printing Student of the Year - Machine Printing •••••, ••••• & •••••
London College of Printing Student of the Year - Overall •••••
The Boots Company plc - Apprentice of the Year •••••

UK National Sports Photographer of the Year - Finalist •••••

Numerous Awards for Print Excellence with various projects I was associated with over the years


PROFESSIONAL EXPERIENCE:



Safeguard Business Systems, Fresno, CA June ••••• - May •••••

Senior Customer Service Representative



Label Technology Inc., Merced, CA March ••••• - February •••••

Customer Service Manager


Quebecor World, Corporate Account Manager, Merced, CA May ••••• - March •••••

Corporate Account Manager



HSBC Bank, North America, Group Purchasing, Salinas, CA August ••••• - April •••••

Senior Print & Direct Mail Buyer

••••• Moved to the USA in May ••••• - I have full Permanent Residency status for the US (NO conditions) •••••



Polestar Direct, Nottingham UK Dec ••••• - May •••••

Buyer /Commercial Executive /Customer Service

The Burton Group plc, London/Leeds & Taunton, UK March ••••• - Dec •••••
Print Consultant/ Print Buyer



HOBBIES AND INTERESTS:
I enjoy photography - Concerts & Sports.
I am learning to play the Guitar
I enjoy travel both Europe and the USA.