Customer Service Representative

Objective:
An interesting position with a growing company

Accomplishments:

Management

nSkilled with computer systems and software.
nOrganized and efficient.
nHonest, friendly, outstanding communication skills.
nFriendly - can get along well with others.
nFamiliar with computer software.
nEnjoy working with people.
nDependable - can work without supervision.
nCheerful personality.
nAble to work independently.
nAble to please customers under all circumstances.
nAble to follow directions.

Employment:
You name it personalize printing service Pontiac, MI
Owner June ••••• to Present

Entered text into computer keyboard and selected the size and style of type, column
Width and appropriate spacing for printed materials.
Entered digitized data into electronic prepress system computer memory, using
Scanner, camera, keyboard, and mouse.
nPrepared sample layouts for approval, using computer software.

••••• Tax Service Pontiac, MI
Owner June ••••• to Present

nUsed all appropriate adjustments, deductions, and credits to keep clients taxes to a
Minimum.

nChecked data input and verified totals on forms prepared by others to detect errors in
Arithmetic, data entry, and procedures.
nComputed taxes owed and overpaid, using adding machines and personal computers,
And completed entries on forms, following tax form instructions and tax tables.
nInterviewed clients to obtain additional information on taxable income and deductible
Expenses and allowance
Reviewed financial records such as income statements and documentation of expenditures in order to determine forms needed to prepare tax returns.&#•••••;&#•••••;
Prepared and assisted in preparing simple to complex tax returns for individuals and
Small businesses.

Child Care Provider Pontiac, MI
Owner February ••••• to March •••••
nOrganized and stored toys and materials to ensure order in activity areas.

nHelped children with homework and school work.

nOperated in-house daycare centers within businesses.
Sanitized toys and play equipment.
Observed and monitored childrens play activities.
Kept records on individual children, including daily observations and information about
Activities, meals served, and medications administered.
Read to children, and taught them simple painting, drawing, handicrafts, and songs.
Assisted in preparing food for children and served meals and refreshments to children
And regulated rest periods.
Disciplined children and recommended and initiated other measures to control
Behavior, such as caring for own clothing and picking up toys and books.


Education: Pontiac Adult ED Pontiac
Graduated •••••


Anthem Online College Phoenix, AZ
Medical Billing Coding Nov ••••• to Sept •••••


Everest Online Tampa, FL
paralegal Oct ••••• to Present



References: Available upon request