Customer Service Representative

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Princeton, IL •••••
Phone: •••••
Email: •••••
•••••QUALIFICATIONS
I learn new tasks quickly and I am always eager to learn more. I am dependable,
hardworking, and dedicated to my job.•••••While working in the medical office and in the bank I have gained a thorough
working knowledge of office tasks.•••••I also have learned great customer service and use this everyday.
I am interested in finding a career that involves some travel, working from home, or in a challenging
environment.•••••EDUCATION
Princeton High School
••••• Ashworth College
Intro to Business
Medical Office Management I
Medical Office Management II
Psychology
English for Careers••••• ••••• Mel Foster School of Real Estate
Obtained Illinois State Salesperson License•••••EMPLOYMENT•••••I am currently a licensed Realtor working with Landmark Realty of Illinois, as a
Personal Banker with Central Bank Illinois, and also as a Delivery Driver for
Pizza Hut.••••••••••Present Personal Banker, Central Bank Illinois
Loan filing and peer review of these files to ensure accuracy
Cash handling, all teller duties, drive up and lobby transactions, opening and
closing accounts, check and ATM orders, performing background checks, daily
balancing of drawer, vault, and ATM machine, coin wrapping, proof operation,
insurance and loan filing, peer file review to ensure completion of loan files,
copying, faxing, answering telephone, using a sales program (sugar), building close customer relationships, working
under dual control, knowledge of security camera and reviewing the tapes,
working closely with loan officers and providing assistance as needed. Key handling along with opening and closing safety procedures.
•••••••••• Medical Records Clerk, Illinois Valley Community
Hospital
Filing, sorting miscellaneous paperwork, chart order/ organization, answering
telephones, pulling files for requests, customer service, chart checkout,
copying, faxing, computer entry, bulk mailing, handling confidential paperwork,
knowledge of HIPPA requirements, and general organization.••••••••••Present Waitress, Pizza Hut
Waitress, bus, host, carryout/ delivery, cleaning, and answering
telephones.•••••References:
Heather McCalvey
Pizza Hut
General Manager
(•••••) ••••••••••Chelsea Sanchez
Teller
Citizens 1st National Bank
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