Customer Service Representative

CUSTOMER SERVICE PROFESSIONAL

Profile•••••More than 5 years successful experience in customer service and support with recognized strengths in problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.
3 years of Leading a groups of ••••• in a department by myself.
Possess ••••• years of solid computer skills.
Excellent working knowledge using Microsoft Office Systems, Microsoft Excel, WordPerfect, Microsoft Word, fax machines, copiers, etc.
Ability to handle high volume of customer service calls, dedicated to servicing the public.
Top Sales Performer for more than SIX months in a row.
Ability to adapt to any situation and multitasking abilities for any situation.
Synopsis of Achievements•••••Top Sales Performer for a total of 6 months or more.
Opened more than ••••• New Accounts while employed there.
Customer Service Recognition from customers.
Helped customers and co-workers solve their customer challenges.
Employment , Troy, Oh •••••
Customer Service Representative Call Center Specialist
Dealt with customer service calls on confirming their orders, helping them with ordering new garage doors, helping Home Depot Associates with their customer service problems with ordering or just all around help.
Support sales reps in opening new accounts and upgrading existing service.
Quickly and effectively solve customer challenges.
Handled ••••• calls a day.
Elder-Beerman, Piqua, Ohio •••••
Bridal Consultant and Customer Service Specialist
Set up new accounts for customers and helped them with their high end merchandise purchases.
Leadership role in Bridal and Home Dept
Top Sales Performer for months on end making sale goals and going further and beyond the sale goal gaining myself recognition.
Represented Company in Bridal Shows
Received and made calls to customers to make sure their shopping experience was the best.

Education Celina High School, Celina, Ohio •••••
College Prep Classes

Edison Community College, Piqua, Ohio •••••
Criminal Justice Computer Forensics
Business Management

References and more employment history Furnished Upon Request.