Customer Service Representative

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Wausau, WI ••••• USA


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OBJECTIVE

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To secure a challenging position to best utilize my varied skills, abilities, experiences, and education.

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WORK EXPERIENCE

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December ••••• - October •••••
Racker


Crystal Finishing Systems Inc.


Schofield, Wisconsin
Hang aluminum and steel parts onto conveyor to be painted. Inspect and sand aluminum parts to ensure there are no defects on parts for painting. Set up and tear down proper racks for parts. Shipping and receiving assistant in another department, storage and load/unload product from trucks.

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November, ••••• - November, •••••
Laborer, backup forklift operator


Menzner Lumber and Supply Co.


Marathon City, Wisconsin
Sorted lumber onto corresponding carts and pallets, backup forklift operator, filled in different work areas as needed.

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October, ••••• - November, •••••
Machine Operator


C&H Packaging


Merril, Wisconsin
Processed raw packing rolls trough slitting machine into individual rolls.

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April, ••••• - September, •••••
Laborer


Energy Air


Clearwater, Florida
Assisted with the installation of commercial air conditioning systems. Installed and sealed ducts into buildings in a construction environment. Assisted with the service and replacement of air-conditioning units.

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October, ••••• - February, •••••
Customer Service Representative


Talk America


Palm Harbor, Florida
Provided customer service for Talk America customers. Processed orders for extra features for residential phone accounts, like caller id or voicemail. Helped identify repair issues and submitted repair tickets along with processing payments for accounts, typing in detailed notes into customers file for further reference.

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July, ••••• - October, •••••
Technical Support


Stream Global Services


Tampa, Florida
Assisted AOL customers with problems with the AOL software, worked with them to resolve those issues. Handled the transferring of calls to the correct department after they have been assisted.

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April, ••••• - July, •••••
Screenprint Operator


Speedline Athleticwear


Tampa, Florida
Worked on the silkscreen press to print letters and logos onto fabric for sports uniforms.

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September, ••••• - March,•••••
Laborer


Tip Top Lawns by Shawn


Seminole, Florida
Maintained customers lawns by mowing, weeding, edging, trimming trees and bushes. Cleaning up yard waste.

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SKILLS

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Forklift, duct work, some HVAC experience, experience with tools involved with HVAC industry.

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EDUCATION

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December ••••• - December •••••


ITT Technical Institute


Tampa, Florida

Associates of Science in Information Technology - Computer Networking Systems

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Networking, Information Technology

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••••• Grade Point Average

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September, ••••• - June, •••••


Spectrum Community School


Kingston, Washington

Highschool diploma

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General education

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••••• Grade Point Average

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REFERENCES

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Dawn Miller, Mother in law
Shopko Pharmacist
tel: •••••
Rhinelander, Wisconsin

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Eva Gondos, Mother
Homemaker
tel: •••••
Clearwater, Florida

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Dwane Mroczenski
County Concrete
tel: •••••
Marathon City, Wisconsin

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Stuart Scipione, Foreman
Energy Air
tel: •••••
Clearwater, Florida