Data Center manager

PROFILE
Extensive experience as a manager, with strong technical skills. Diverse background including financial, retail and insurance applications. Strong leader with the ability to train, schedule and prioritize the workload.
Able to reduce costs or improve throughput in each area of responsibility. Accustom to working under pressure, with the ability to manage people and projects to achieve goals efficiently.

TECHNICAL SKILLS
z/OS, z/VM, OS•••••, OS/VS1, DOS/VSE, VSE/ESA, VM, VM/CMS, OS/JCL, CA-TPX, CA-Scheduler, CA•••••, CA-SAR, CA-TLMS, CA-SORT, MOBIUS View Direct, TSO/ISPF, CICS, PANVALET, N2O, ADABAS, ABENDAID, SAS, Cobol, Assembler, Playback, SQL, Clear Quest, Rational Robot, Peregrine Service Center, ETEST Suite, OMEGAMNON/TMON, NETVIEW, VSAMVIEW, PDSMAN, VMBACKUP, NDM Connect Direct, FTP, REXX, RJE/NJE, SDLC, TCP/IP, Oracle 8i, MQ Series, J2EE, Web Objects, Web Logic, Windows •••••, NT and Windows ••••• PRO.
HARDWARE
IBM •••••, •••••, •••••, •••••, Robotics, VTS MAGSTAR, Hitachi ••••• and AS•••••, IBM servers, Sun Solaris servers, Win/NT servers, Token Ring, Ethernet, Xerox and IBM printers.
EXPERIENCE
TIAA-CREF, New York, NY •••••Lead Senior QA Testing Analyst (•••••)
Supervised ••••• associates.
Supported and tested all new products and enhancements prior to being implemented in Production.
Assisted staff on the conversion from SAR to View Direct for report viewing.
Knowledge of Development and System testing life cycle.
Organized the testing environments to simulate production, including copying VSAM and ADABAS files, built GDGs and schedules.
Monitored a help desk for the area, to resolve both testing and production problems.
Instrumental in changing testing environment from ••••• regions to 3 regions. Saving approximately $•••••,••••• a year in DASD.
Extremely strong technical support and analytical skills, to handle batch submission, trouble shooting and problem resolution.•••••Data Center Manager (•••••)
Supervised ••••• people, two sites, 2 CPUs, 3 Laser Printers, •••••x7 environments. Running 4 VM/MVS/XA batch machines and ••••• VM batch machines used for script processing.
Created an Automation unit that implemented many automatic transactions to be monitored by the Command Center.
Oversaw the day to day operations of the Data Center, including hardware, to insure all needs were met in a timely fashion.
Trained and assisted the scheduling, production control and systems staff in problem determination and solution.
Helped create and implement new operating procedures for the MVS environment.
Oversaw the hiring, training, development and termination of staff. Prepared appraisals for direct reports.
Prepared budget for salary administration as well as for hardware and software requirements.
•••••Operations Technical Manager (•••••)
Supervised a staff of •••••, •••••x7 coverage.
Trained entire staff and other shifts in OS JCL, TLMS, CA••••• and CA-SCHEDULER, SAR and N•••••
Converted the entire workload from DOS/VSE under VM to OS/MVS under VM.
Worked closely with Tech Support, testing all new software products prior to being implemented in production.
Set up standards for migration of JCL, Procs and Parms, as well as schedule backup frequencies for Disaster Recovery.
Coordinated staffing and budget costs for the group. •••••Data Center Manager (•••••)
Supervised ••••• people, two sites, 8 CPUs, 3 Laser Printers and 8 IBM •••••s. Running ••••• DOS/VSE/ESA batch machines and 2 batch MVS/XA Systems running under VM.
Reduced overtime by •••••% and staff by •••••% and continued to produce the same workload.
Worked with other shift managers to convert printed output to SAR, improving the completion of the nightly workload by four hours.
Assisted in the conversion of CA/DYNAMT to CA/TLMS.
Worked with upper management and Human Resources to institute a •••••hour/three-day work schedule.
Handled staffing, budgets and prepared appraisals for the entire shift.
Worked on the printing of the Money Market and proxy statements, using XICS and JDE/JDL commands. •••••WORLD WIDE COMPUTER AND COMMUNICATIONS COMPANY, New York, NY.
(Formerly RAAM Information Services, Inc.) •••••Director, Data Processing and Technical Support (•••••)
Managed ••••• associates including Tech Support, Operations, Tape Library, Production Control and Data Entry.
Reviewed hardware reports on use, malfunction and maintenance to determine operating costs and plan operating changes.
Worked with the President to relocate the Data Center.
Spearheaded the installation of personal computers in parent company, including training and program support.
Supervised and installed MVS/SP and VTAM, converting from OS/VS••••• Installed RJE capabilities in two locations for sister companies.
Upgraded from •••••/•••••, OS/VS1 to •••••s Group ••••• to OS/MVS under VM. Supported seven remote and two RJE locations, under RSCS.
Oversaw and performed sysgens, maintained and tuned VM, CMS, OS/VS1, CICS •••••, and converted from OS/MVT to OS/VS1 then to OS/MVS.
Converted operating system from DOS to OS/MVT.
Prepared budgets for hardware, software, personnel and supplies. Negotiated with vendors to control costs.•••••Military Service: U.S. Army
EDUCATION
Queens College, Flushing, NY Business Administration and Data Processing•••••