•••••••••• Home: •••••
Aliquippa, PA •••••••••• Cell: •••••
••••• Email: •••••
Fluent in Spanish/English
Superior Computer Operator/ PC Specialist skills
Excellence in customer service
Highmark Blue Cross/Blue Shield, Pittsburgh, PA••••••••••
Experience with the AS/••••• system and with daily operations. Backup and restore of computer files. Initiated and executed scheduled jobs, tasks and operations on a daily, weekly or monthly basis. Printing & handling of ID cards, printouts, checks and reports. Organized print jobs according to priority and based on requested order. Ensured proper and on-time delivery of printouts. Monitored console messages, fix when possible and submitted for consultation if any interruption occurred during execution of jobs in order to ensure job completion. Kept scheduled reports of daily operations maintaining logs and keeping maintenance of equipment. Verified and identified malfunctions (hardware and software) to find solution. Load input/output devices, monitored operation of equipment including error/lights messages. Ensure the proper working conditions of printers and other electronic equipment such as tapes, disks and drives. Perform inventory of computer supplies.
Computer & Instrumentation Inc. (Division of Westinghouse), Villalba, PR••••••••••
Computer Operator: (AS/••••• system)
Worked with AS/••••• system and Mapics applications. Responsible for setting up computers & peripheral equipment, daily systems startup, set printers for a variety of printouts jobs. Researched/ resolved consoles messages. Consult when necessary a system analyst when equipment malfunction and problems with the applications. Monitor job completion in job queues to maximize system utilization. Kept use of memory, cpu, and channel activity satisfactory to maximize utilization of the system and to satisfy users demands. Backup files, libraries and kept out site for security purposes. Keep updated report of operating and downtime for systems on a daily basis. Coordinated maintenance of equipment and kept log. Transmitted and/or received files from other sites Westinghouse Divisions (Pittsburgh, Dominican Republic). Installed Physical Inventory software in the AS/•••••, created cards, data entry and created printing reports.
Personal Computer Specialist:
Responsible for Novel Administration: creating users, assigning authorities, setting up printers, backups, and processing individual jobs. Performed upgrades for computer applications. Created reports and printed forms to improve time of manufacturing processes. Responsible for training end users on Windows platform including spreadsheets, word processing and presentations software. Wrote documentation for in-house programming. Performed data entry tasks, organized and generated reports. Assisted with payroll duties verifying reports and checks for accuracy.
Productos Circuitos de Puerto Rico /Westinghouse, Juana Diaz, PR••••••••••
Accounts Payable Clerk:
Experience with Mapics application (AS/••••• system) and Macola (pc software). Matched invoices with proper receiving and purchasing documents. Resolved any discrepancies between the parties involved to make accurate and on-time payments. Followed accounting procedures in order to properly code invoices. Data entry and processing of invoices. Printed checks and reports for management approval. Distribution, mailing and filling of documents. Prepared spreadsheet of outstanding balances as part of the end of month closing process.
Computer & Instrumentation of Puerto Rico /Westinghouse, Villalba, PR••••••••••
Experience on the AS/••••• system and it multiple applications. Performed backups and daily operations. Assisted on resolving personal computer problems. Participated on a variety of pcs software installations.
University of Puerto Rico, Ponce, PR••••••••••
Professor Assistant - General Office duties.
Westinghouse of Puerto Rico - Santa Isabel, Puerto Rico••••••••••
Worked internship as requested by the University modifying programs to reducing the execution time of manufacturing applications to make them more efficient.
University of Puerto Rico, Ponce, PR
BBA in Computer Science, Major in Information System
(Mapics, Query and General commands) Windows •••••, Windows XP
•••••WordPerfect (word processor) Office ••••• and related applications
•••••Multimate Advantage III (word processor) Kronos (payroll Applications)
•••••SmartSuite Package (Lotus •••••, Freelance, AmiPro, Approach)