RESUME
OBJECTIVE
My objective is to attain employment within your office as a receptionist or office manager.
FUNCTIONAL SUMMARY
My duties within the office were to greet patients arriving for endodontic testing and/or procedures, generate receipts on the computer system for either cash, credit card, or check payments, recording personal information in order to create an office chart for individual patients, answering telephones, maintaining and operating office machinery, bi-weekly bank deposits, interacting with other dentists for referrals, obtaining insurance information for verification purposes in regard to eligibility of coverage, filing charts, generating computerized monthly reports to track account payables and receivables, tracking and reporting employee hours for payroll purposes, maintaining a smooth flow within the workplace with dental assistants and doctor to optimize patient care, and reporting directly to the dentist any problems or patient concerns that may have arisen during office hours.
EMPLOYMENT
November••••• through October •••••, •••••
Dr. William D. Robertson, DDS, MS
••••• Main Street, Suite ••••• Mull Center
Wheeling, WV •••••
•••••
Office Manager
November••••• through November•••••
Dr. William D. Robertson, DDS, MS
••••• Main Street, Suite ••••• Mull Center
Wheeling, WV •••••
•••••
Dental Assistant
EDUCATION
September ••••• through May •••••
Wheeling Park High School
••••• Park View Road
Wheeling, WV •••••
General Education Diploma
October ••••• through December •••••
Belmont Technical College
I••••• & ST Rte •••••
St. Clairsville, OH •••••
Prerequisites for Registered Nursing Program
January ••••• to Present
Stark State College of Technology
••••• Frank Avenue NW
North Canton, OH •••••
Prerequisites for Registered Nursing Program
REFERENCES
References are available upon request
KEYWORDS
Typing, Data Entry, MS Office Works, Internet, Customer Service