Data Entry Home Agent/ Customer Service Rep.

Objective
To put my knowledge and skills to work for you! To improve productivity in your business and to provide to the company and the clients, Excellent Customer Service.

Qualifications
I have over ••••• years Data Entry experience. I strive on Excellent Customer Service.

Work History
•••••, Part-Time Cook, Windsor Manor/ Merit Resources
Prepare meals, Cleaning, Maintain sanitation, Maintain inventory and rotation, Answer phones, Serve meals to the residents, Oversee vendors, appliance repairs and maintenance conditions, Oversee dining service aides and Universal Workers while in the food service area and Comply with all state regulations as they apply to Assisted Living.

•••••, Life Enrichment Coordinator/ Management, Windsor Manor/ Merit Resources
Maintain and follow budget, inventory of activity equipment, and photo albums, Coordinate and supervise planned outings, recruit and supervise volunteers, and prepare activities that other staff members will conduct, Keep current records of all volunteers and attendance, Conduct monthly resident planning meeting, Plan activity calendar according to residents needs and wants, Provide a variety of physical, spiritual and cognitive activities, Write monthly newsletter and articles, Answer telephones and give facility tours, Uphold confidentiality with HIPAA (Health Insurance and Portability and Accountability Act) regulations, Comply with all state regulations as they apply to Assisted Living.

•••••, PartTime Teller, Regions Bank
Customer Service, Handle large cash transactions, Answer phones, Balance daily, Travelers Checks, Money Orders, Cashiers Checks, Balance Ledgers, Cross-sell financial products.

••••• to •••••, Domestic Engineer/ Data Entry Specialist, SelfEmployed
Managed a household budget, Raised two children, Upheld the integrity of my home, Taught my children the early basics for school, Processed Data Spread sheets for a Real Estate agent, Processed paperwork for multi million dollar deals, Answered phones and Corresponded with other agents in the Vegas Valley.

•••••, Front Office Receptionist, Parker Excavating Inc.
Answered phones, Maintained all records for excavating equipment and personal work vehicles, Compiled information and Data for EPA reports, Processed all invoice receipts, Provided Purchase Order Numbers.

•••••, Pressroom Operator Assistant, Daily Record Newspaper
Helped run press operation, Burning and setting print plates, Page set, Inking pads and printing the daily paper and weekly circulars.

•••••, Data Entry Specialist, Thrifty Nickel
Answer phones, Data Entry for weekly circular ads, Type setting, Ad layouts, Customer Service.

••••• to •••••, Clerical/ Data Entry Specialist, CTA Inc.
Data Entry and Clerical for CTA Inc., Security monitor, Final draft reports, Compiled, designed and formatted weekly newsletter, Self taught on Word Perfect and Excel, Tutored Engineers on Word Perfect and Excel programs.

••••• to •••••, Customer Care Specialist, NWC Community Federal Credit Union
No-Cash Teller in phone center, Multi-line phone system, Transferred funds for customer payments, Reconciled accounts, Opened and closed accounts and loans.

••••• to •••••, Data Entry Specialist, NWC Community Federal Credit Union
Visa Department System Conversion, Input all existing and new customer Visa accounts into new system, Cross referenced old with new to ensure system functioned properly Opened and closed accounts, Customer Service.

••••• to •••••, Data Entry Specialist/ Clerical, SASS Employment
Clerical, Customer Service, answer phones, Schedule appointments and Distribute payroll to employees.

••••• to •••••, Singer/ Manager, Rebel Creek
Singer, Public Relations, Advertising, Publicity, Negotiations, Bookings, Lyricist, Conducted auditions and interviews for potential new members.

••••• to •••••, Service Writer/ Oil Tech, Speedy Lube Inc.
Customer service, Initiated protocol for servicing customers vehicles, Handle cash, Change oil and service vehicles, Answer phones.

••••• to •••••, Bank Teller, Union Bank
Customer service, Handled large amount of currency, Customer account reconciliation, Open and close accounts, Cross-sell financial products, Processed NSF DA/Police reports, Compiled information to submit to District Attorneys Office for prosecution.

Education
•••••, Sherman E Burroughs High School,
••••• GED

Languages
I mainly speak English••••• I am limited on Spanish.

Interests and Activities
I am a singer and bowler.

Hobbies
Computer, bowling, singing, quilting, crocheting, and family.

Volunteer Experience
I help transport residents for appointments from the Assisted Living Community.

Computer Skills
Microsoft Works, Word Perfect, Quicken, Mac Computers, Personal and Business PCs, Excel, Microsoft Publisher, and Microsoft PowerPoint. ••••• years Data Entry experience and an acute knowledge of the above programs. I am able to work any program that you have from basic Print Shop to complicated programs.

My Goal
To be a vital part of a Team and to be able to put my knowledge and skills to work for you and your company and make the difference.