Desktop Technician

OBJECTIVE
Seeking a full-time permanent opportunity that will utilize my education and experience and further advance my skills and responsibilities.

SUMMARY
Over ••••• years of design/drafting development based on product samples and concept designs.
Trained in troubleshooting, diagnosis, installation and modification of networked computer hardware and software components and programs.
o Hardware: PCs and peripheral equipment, Windows •••••/NT/•••••/XP
o Operating Systems: MS-DOS, Windows •••••/•••••/NT
o Software: MS Word, MS Works, Quicken, Outlook, CALMA / DDM, Unigraphics v•••••, Solidedge, AutoCAD •••••, UGII v•••••, AutoCAD ••••• and Prime Medusa CAD•••••
Format and test system hardware, install operating systems and application software, replace boards, diagnose and correct hardware problems, install peripheral equipment, install PCs on a network, install and upgrade hardware, software and linkages for PC workstations.
Working closely with Research & Development, responsible for assembly drawings, ECNs, wiring diagrams and piece parts for Biotechnology and Pharmaceutical industries utilizing Solidedge and AutoCAD •••••
Managed development of design layouts and documentation of final system assemblies, frame assemblies, power modules, card cages, and mechanical layouts of PC Boards, weldment drawings, cables and schematics with use of •••••D and •••••D modeling on Prime Medusa CAD system.
Extensive use of •••••D modeling on CALMA/DDM/Dimension II on Apollo workstation for design layouts, assembly drawings, detail drawings and ECO drawings for High Temperature Diffusion Furnaces in Semi-Conductor industries.
Produce and/or revise manufacturing drawings used in the machine shop using Unigraphics software
Troubleshoot and/or Repair Hardware, Software and Peripheral Devices, perform diagnostics, verify and record System Information, Reformat HDD and perform final test to ensure clean HDD.

EDUCATION

••••••••••Millennium Computer Training Center, Woburn, MA
Network + Certification Program
Introduction to Networking.
Test and troubleshooting networks.
Cabling creating and testing RJ••••• / CAT•••••
A+ PC Repair Certification Program
Build Windows ••••• server and Test.
Install / configuring peripheral devices.
Add and configure application device drivers.
Upgrade Hard Disk Drive and Microprocessor CPU and Memory
••••• - ••••• Animal Care Science, Mount Ida College
••••• - ••••• All Breed Dog and Cat Groomer, Pedigree Career Institute
••••••••••Drafting Technology Certificate, Nashoba Valley Technical

EXPERIENCE

••••• PC Service Technician, Gateway Country Peabody MA
••••• Contract PC Technician, Compaq Computer Corporation No. Andover MA
••••• ••••• Design Drafter, Bruker Daltonics Billerica MA
••••• Mechanical Drafter, A.W. Chesterton Groveland MA
••••• ••••• Mechanical Design Drafter, BMA Inc Ayer MA
••••• ••••• Pet Groomer, Petco Peabody MA