Director or Product Management

EXECUTIVE PROFILE

Accomplished and results-oriented executive with proven competencies in developing business relationships, managing fiscal resources, and creating analytical frameworks to inform strategic decisions.

A champion in driving organizational change and improvement. Demonstrated ability to provide vision and then translate that vision into productive action. Articulate and effective communicator, known for quickly establishing credibility and rapport, while using strong presentation and consultative selling skills. Recognized for the ability to foster a collaborative, team-oriented approach in problem solving and professional development of staff. Multifaceted, participatory manager comfortable with extensive authority and responsibility. Show strong leadership while providing unity and direction in implementing goals. Manage large-scale projects from concept through planning, design, development, and task management with core knowledge and expertise in:


Executive Leadership
Strategic Planning
Revenue Growth
Profit Improvement
Customer Satisfaction
Service Delivery
P&L Responsibility
Business Development
Relationship Building
Staff Development
Personnel Management
Organizational Development


PROFESSIONAL EXPERIENCE

Follett Software Company, McHenry, IL ••••• to Present
Director - Present monthly, quarterly, and yearly reports to the Executive Leadership Team; direct a large product management team comprised of business analysts and marketing and engineering staff from numerous divisions in this matrixed organization that offers consulting and education software.
Actively involved with the Board of Directors for this family-owned, multimillion-dollar corporation; participate in monthly/annual meetings to present marketing, finance, and business development reports.
Executive-level participation in several key acquisitions; participated in the $•••••M acquisition of a student-information system and negotiated several key partner contracts.
Orchestrate program improvements across multiple functional areas by working with developers, production, operations, and sales teams to ensure universal objectives are both understood and achieved.
Prospect for a diversity of school district and government partners to support the purchase and use of K••••• educational software-and also seek out and find ambitious vendors to sell the software.
Manage and analyze the accuracy of product information for marketing materials, promotions, sales aids, professional development, training programs, and product seminars; delegate revisions to team members.
Effectively lead, motivate, and manage the team resolution of customer issues; collaborate with colleagues in the management of customer briefings and focus groups.
P&L responsibility for a $5M engineering budget and a new line of business; developed and executed a new product launch for a Learning Management (software) System.
Travel nationally and present at trade shows and events, while making valuable, long-term business contacts including numerous school districts with up to •••••,••••• potential student end-•••••s.

Harris Computer Systems, Scottsdale, AZ ••••• to •••••
Director, Product Management - Managed the profit and loss of a $•••••million line of business for this consulting and education software company; led customer briefings and managed resolutions of customer issues.
Directed a product management team responsible for the development and execution of K••••• Student-Information Systems (SIS) product development.
Directed the Los Angeles Unified School District product development requirements for a •••••,•••••student school district; initiated, planned, and executed the creation of a Product Management department and processes in the Educational Division at MAXIMUS.
LISA LEE PAGE 2

PROFESSIONAL EXPERIENCE CONTINUED

Pearson, Chandler, AZ ••••• to •••••
Senior Product Manager - Promoted to maintain direct profit and loss responsibility for a $•••••M software product portfolio for this international media company.
Orchestrated the $5 million acquisition of a competitor and negotiated several key multimillion-dollar business partner contracts.
Led customer support renewal initiatives resulting in exceeding renewal goals by more than •••••%; collaborated in the management of customer briefings and managed the resolution of customer issues.
Managed the accuracy of product information for marketing materials, promotions, sales aids, training programs, and product seminars.

Product Services Manager - Promoted to lead the product management effort for a $•••••million professional services line of business; assessed market trends, industry data, customer needs, and competitive data.
Ensured alignment of business processes within the Project Management Institute(R) guidelines.
Researched, designed, and implemented new Project Management Methodology Guide for a national team of ••••• Implementation Managers.
Scheduled the next generation of Student-Information Systems; developed high-level requirements, delivered training and knowledge base, and reviewed use cases for the Pearson development organization.

Services Area Manager - Promoted to manage the professional services team which was responsible for delivering training and consulting and implementation services of student- information systems in ••••• states and internationally.
Collaborated with sales in the pre-sales process; directed the implementation of 4 student-information systems in districts ranging in size from 1,••••• to •••••,••••• students.
Implemented key employee communication strategies including scheduling, performance reviews, and employee motivation and morale improvement for a field staff of ••••• people.

Project Manager - Implemented and managed hundreds of education systems projects throughout the United States and internationally. Projects ranged in value from $•••••k to $4 million.


EDUCATION

Capella University
Bachelor of Science, Business Administration

Chippewa Valley College
Associate of Science, Paralegal
Project Management Institute
Project Management Professional(R) Certification (PMP)


PROFESSIONAL MEMBERSHIPS

National Education Association, •••••
Project Management Institute, •••••
Women in Technology, •••••
ISTE (International Society of Technology Education)
ASCD (formerly the Association for Supervision and Curriculum Development)
SIIA (Software and Information Industry Association, Education Division) working group for
Open Education Resources (OER)


Currently volunteer and work with the Director of the Eau Claire Community Foundation, empowering women in order to make a difference in the lives of individuals in our community.

Willing to travel and/or relocate