Dispatch

Objective To gain employment in an organization where I can demonstrate my enthusiasm, •••••dedication, good work ethics and a desire to demonstrate my skills and experience learned •••••through working in a high paced atmosphere with the ability to multi task, work well with
•••••others as well as working individually.

Experience

Sept ••••• to Gertsen Interstate Systems, Galesburg, Mi.
Present•••••Dispatcher

* Answering Phone calls and E mails to answer customer service issues
•••••* Scheduling of all customer deliveries and empty returns
•••••* Scheduling of all drivers to meet Customer deliveries and returns (••••• drivers)
•••••* Data Entry of all incoming and outgoing containers for customer shipments
•••••* Compile information into Customer spreadsheets for tracking and tracing of shipments
•••••* Dispatching and Monitoring ••••• drivers to hit Customer and Steamship window times
•••••* Create and Manage spreadsheets that are used to report up to Management
•••••* Find ways to save money for the company (TVM) and forward Ideas to Management
•••••* Work Various Shift at times to cover other vacations within my department
•••••* Learn all aspects of other departments to help cover vacations within those departments
•••••* Daily Tracking and Tracing of Customer Containers
•••••
Aug ••••• to Cortez Customhouse Brokerage, Battle Creek, Mi.
Aug ••••• Import Department Supervisor

•••••* Supervise office personal (five) to achieve great Customer Service.
•••••* Ensure all import documentation was inputted into customs database to ensure timely
clearance of all inbound and outbound shipments
•••••* Ensure all shipment were monitored to ensure customs clearance
•••••* Ensure all shipments are delivered to the customer on time
•••••* Knowledge of Customs clearing regulations
•••••* Responsible for ensuring payment of customs duties for Customer base
•••••* Answering phone calls and E mails to handle customer service
•••••* Daily Tracking and Tracing of Customer Containers

Education:

••••••••••Avondale High School Auburn Hills, Mi.
•••••High School Diploma

••••••••••Davenport University Battle Creek, Mi.
•••••Certification in Business Practices


References:

Upon request